Director, Quality Control — BSA/AML & Sanctions Operations

Pathward
United States
Workplace: RemoteFull timeUSD 86,000 - 145,000 annuallyFunction: Quality & Regulatory (Non-Software)Education: bachelorsSkills: ["Independence","Objectivity","Effective challenge","People leadership","Executive reporting"]

Own Pathward’s first independent Quality Control function for BSA/AML & sanctions operations, designing the QC strategy, sampling methodology, and error taxonomy across alerts, cases, complex investigations, merchant acquiring, and sanctions. Lead a multi-tier team and calibration program, reporting QC results and thematic trends into governance and supporting regulatory examinations. Ensure independence from production disposition while coordinating with Independent Testing/QA, Second Line, and Internal Audit.

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Pathward
Pathward
3 days ago

Director, Quality Control — BSA/AML & Sanctions Operations

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Job Summary

Own Pathward’s first independent Quality Control function for BSA/AML & sanctions operations, designing the QC strategy, sampling methodology, and error taxonomy across alerts, cases, complex investigations, merchant acquiring, and sanctions. Lead a multi-tier team and calibration program, reporting QC results and thematic trends into governance and supporting regulatory examinations. Ensure independence from production disposition while coordinating with Independent Testing/QA, Second Line, and Internal Audit.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Quality & Regulatory (Non-Software)
Seniority: Director level

Key Responsibilities

  • •Own the QC strategy and operating model across alerts, cases, complex investigations, merchant acquiring, and sanctions with structural independence from production disposition authority.
  • •Design and govern risk-based, stratified sampling methodology and approve periodic recalibration of sample plans.
  • •Define and maintain the error taxonomy aligned to the OCC five-element documentation baseline, including escalation, root-cause, and re-work rules.
  • •Lead and develop the QC team (manager/lead and QC analysts), setting goals, managing performance, and building bench strength and succession.
  • •Report QC results and thematic trends into BSA/AML governance and risk committees; coordinate with Independent Testing/QA, Second Line, and Internal Audit and support regulatory examinations with QC artifacts.

Pay and Benefits

Salary: USD 86,000 - 145,000 annually
Perks:Health Insurance401kLife InsuranceDisability BenefitsPaid Leave

Key Requirements

  • •Bachelor’s degree required; advanced degree preferred.
  • •CAMS required; CFE, CFCS, or CRCM strongly preferred.
  • •10+ years of BSA/AML experience, including quality assurance/quality control or independent testing.
  • •5+ years of people leadership, including leading leaders and building or scaling a function.
  • •Demonstrated experience designing sampling methodologies and error taxonomies in a regulated environment, including SAR quality and the five-element documentation baseline.
Experience:BSA/AMLSanctionsFinancial servicesRegulated environmentFinancial crimes compliance
Education:Bachelor's
Skills:IndependenceObjectivityEffective challengePeople leadershipExecutive reporting
Certifications:CAMSCFECFCSCRCM
Languages:English
Tech Stack:CAMSCFECFCSCRCMActimizeFCRMBridgerOCC five-element documentation baselineDoc ControlSAR

Company Brief

Pathward
Provides banking-as-a-service APIs, card issuing, deposit and payment solutions for fintechs, businesses, and partners. Offers integrated banking products including debit cards, program management, and compliance services to enable financial product delivery.
Industry: Fintech Infrastructure
Growth: Established Company
WebsiteLinkedIn