Motorola Solutions

2 months ago

DLP Manager for DMRC P4 project

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Provide proactive support and service to System Customers in India, troubleshooting technical issues, resolving problems, and ensuring customer satisfaction. Maintain accurate records of interactions, generate regular management reports, and collaborate with a team to uphold service quality during Warranty and Maintenance agreements for the DMRC P4 project.

Location: Gurugram

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Manager level

Key Responsibilities

•Provide outstanding customer service to System Customers in India and troubleshoot technical issues
•Resolve problems and ensure customer satisfaction with their experience
•Maintain accurate records of customer interactions and provide regular reports to management
•Collaborate with cross-functional teams to deliver maintenance and warranty support
•Contribute to a fast-paced, team-oriented work environment and support project delivery

Key Requirements

•Bachelor's degree in Computer Science, Engineering or a related field
•At least seven years of relevant experience in field support or customer service
•Strong understanding of computer systems and networks
•Experience troubleshooting software and hardware issues
•Excellent written and verbal communication skills and ability to work in a fast-paced, team-oriented environment

Experience:7+ yearsTelecommunicationsTechnology

Education:Bachelor's

Skills:CommunicationProblem-solving

Tech Stack:Computer networksTroubleshootingHardwareSoftware

Company Brief

Motorola Solutions

Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn

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Motorola Solutions

2 months ago

DLP Manager for DMRC P4 project

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Gurugram

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Manager level

Key Responsibilities

•Provide outstanding customer service to System Customers in India and troubleshoot technical issues
•Resolve problems and ensure customer satisfaction with their experience
•Maintain accurate records of customer interactions and provide regular reports to management
•Collaborate with cross-functional teams to deliver maintenance and warranty support
•Contribute to a fast-paced, team-oriented work environment and support project delivery

Key Requirements

•Bachelor's degree in Computer Science, Engineering or a related field
•At least seven years of relevant experience in field support or customer service
•Strong understanding of computer systems and networks
•Experience troubleshooting software and hardware issues
•Excellent written and verbal communication skills and ability to work in a fast-paced, team-oriented environment

Experience:7+ yearsTelecommunicationsTechnology

Education:Bachelor's

Skills:CommunicationProblem-solving

Tech Stack:Computer networksTroubleshootingHardwareSoftware

Company Brief

Motorola Solutions

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn