Full Time Branch Ambassador - Eastern Maryland (South Cluster)

Discover Financial
United States
Full timeUSD 48,048 - 48,048 annuallyFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Hospitality","Communication","Attention to detail","Adaptability","Curiosity"]

Serve as the in-branch “digital concierge” and hospitality lead while executing accurate, high-volume cash transactions. Ensure compliance with security, audit, and BSA/AML and related federal regulatory standards. Educate customers on mobile banking tools like remote deposit capture and contactless payments, actively listen to customer needs, and recommend the right digital solutions to help individuals and businesses reach their financial goals.

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Discover Financial
Discover Financial
14 hours ago

Full Time Branch Ambassador - Eastern Maryland (South Cluster)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Serve as the in-branch “digital concierge” and hospitality lead while executing accurate, high-volume cash transactions. Ensure compliance with security, audit, and BSA/AML and related federal regulatory standards. Educate customers on mobile banking tools like remote deposit capture and contactless payments, actively listen to customer needs, and recommend the right digital solutions to help individuals and businesses reach their financial goals.
Location: United States
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions with 100% accuracy, including deposits, withdrawals, and negotiable instrument processing.
  • •Maintain a compliance-first mindset by following security, audit, BSA/AML, and federal regulatory standards.
  • •Educate clients on mobile banking and payment tools such as remote deposit capture and contactless payments.
  • •Listen to customers to identify personal or business goals and connect them with the right digital tools or banking solutions.
  • •Provide customer greetings and maintain a warm, community-focused experience while moving through the branch floor as needed.
Travel: Low travel

Pay and Benefits

Salary: USD 48,048 annually
Perks:Health InsuranceDentalVision401kPaid LeavePaid ParentalEducation AssistanceLife InsuranceDisability Insurance

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •At least 6 months of cash handling experience.
  • •Ability to work a flexible schedule, including weekends.
  • •Applicants must attend required training sessions, which may occur on a schedule differing from the primary shift.
Experience:RetailCustomer serviceCash handling
Education:High School
Skills:HospitalityCommunicationAttention to detailAdaptabilityCuriosity
Tech Stack:G-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn