Senior Analyst - Instrument Management

HSBC
Bengaluru
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Customer focus","Process improvement","Issue investigation","Compliance","Conflict resolution"]

Investigate and resolve issues while responding to urgent demands with flexible timing. Own and evolve automation tools and business rules for enterprise reference data maintenance across fixed income, equities, derivatives, and FX, producing reporting for senior management. Deliver accurate, timely, high-quality, customer-driven service; process customer instructions; identify and escalate fraud/errors; propose workflow and process improvements; and ensure compliance with group policies, operational risk, and internal control standards.

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FursaFursa
HSBC
HSBC
20 hours ago

Senior Analyst - Instrument Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Investigate and resolve issues while responding to urgent demands with flexible timing. Own and evolve automation tools and business rules for enterprise reference data maintenance across fixed income, equities, derivatives, and FX, producing reporting for senior management. Deliver accurate, timely, high-quality, customer-driven service; process customer instructions; identify and escalate fraud/errors; propose workflow and process improvements; and ensure compliance with group policies, operational risk, and internal control standards.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Investigate and resolve issues or appropriately refer them with recommendations; respond quickly to urgent work demands.
  • •Manage and evolve automation tools and business rules for enterprise reference data maintenance across fixed income, equities, derivatives and foreign exchange asset classes.
  • •Prepare up-to-date reports and presentations for senior management meetings and ensure work is delivered within agreed timeframes and quality standards.
  • •Process customer instructions accurately to meet quality standards and targets, delivering a positive customer experience for accuracy, timeliness, and professionalism.
  • •Identify and escalate common fraud/errors/irregular transactions in accordance with procedures; ensure compliance with group policies and operational risk and maintain internal control standards including audit point implementation.

Key Requirements

  • •Ability to handle process initiatives and new technology implementation, while understanding and complying with relevant group policies and procedures.
  • •Ability to propose improvements to enhance process/procedures/systems and proactively suggest process workflow improvements.
  • •Have experience in system Aladdin & Multifonds.
  • •Maintain internal control standards, including timely implementation of internal/external audit points and issues raised by external regulators.
  • •Ability to implement proactive controls and action plans to mitigate data quality issues.
Experience:BankingFinancial services
Skills:Customer focusProcess improvementIssue investigationComplianceConflict resolution
Tech Stack:AladdinMultifonds

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn