Account Manager

Thales
Belgium
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Customer relationship management","Conflict resolution","Sales performance improvement"]

Manage a portfolio of customer accounts to drive long-term success, building strong client relationships and acting as the primary point of contact. Generate new business aligned with company strategy, support external communications, and participate in external events. Handle sales administration including CRM registration, account and transaction reporting, sales targets, and performance metrics. Ensure alignment with information security and privacy policies while identifying and reporting suspicious behavior such as phishing.

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FursaFursa
Thales
Thales
1 day ago

Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Manage a portfolio of customer accounts to drive long-term success, building strong client relationships and acting as the primary point of contact. Generate new business aligned with company strategy, support external communications, and participate in external events. Handle sales administration including CRM registration, account and transaction reporting, sales targets, and performance metrics. Ensure alignment with information security and privacy policies while identifying and reporting suspicious behavior such as phishing.
Location: Belgium
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage a portfolio of accounts to achieve long-term success.
  • •Develop and maintain positive relationships with clients while serving as the point of contact for customer needs.
  • •Respond to customer queries in a timely manner and resolve conflicts by providing solutions.
  • •Generate new business aligned with company strategy using existing and potential customer networks; support marketing with external communication and attend external events.
  • •Perform sales administration in CRM, report account and transaction status, set and track sales account targets, monitor sales metrics, and suggest actions to improve performance and find growth opportunities.

Key Requirements

  • •Native Dutch proficiency.
  • •Professional working proficiency in French.
  • •Professional working proficiency in English.
  • •Knowledge of company information security policies, privacy rules and procedures.
  • •Ability to identify and report suspicious behavior, including phishing or social engineering attempts.
Skills:Customer relationship managementConflict resolutionSales performance improvement
Languages:DutchFrenchEnglish
Tech Stack:CRM

Company Brief

Thales
Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn