Salesforce

1 week ago

Software Engineering MTS

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Support and extend Salesforce’s Hyperforce continuous delivery and deployment platform by helping developers and customers onboard services, diagnosing deployment issues, and debugging failures. Build and maintain automation for support using Slack, Python, and GenerativeAI, including metrics collection and executive dashboards. Contribute training content and documentation, and design customer-facing solutions while working across a distributed customer success team using cloud and DevOps tooling.

Location: San Francisco

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Support and assist Salesforce developers using Hyperforce services, including customer onboarding of services onto the platform.
•Diagnose and debug deployment issues and resolve customer technical problems.
•Develop and deliver training content and contribute to documentation creation.
•Design, develop, and maintain support automation solutions using Slack and Python (including GenerativeAI) and generate analytics dashboards from Slack metrics.
•Work on maintaining and improving the automation platform in Hyperforce and contribute to customer-facing solutions.

Pay and Benefits

Salary: USD 117,200 - 176,700 annually

Perks:Health InsuranceDentalVisionParental LeaveLife Insurance401k

Key Requirements

•Customer success acumen and strong troubleshooting, problem-solving, and analytical skills.
•Ability to understand customer issues, learn fast, and collaborate with other engineering teams to reach resolution.
•Excellent spoken and written communication skills.
•Experience with CI/CD platforms such as Spinnaker/Jenkins/Kubernetes/Helm/Terraform (and related APIs).
•Experience with public clouds (AWS, GCP, or Azure) and core tools including Kubernetes, Docker, Terraform, JSON, Git, AWS CLI, and Tableau.

Experience:Public cloudCI/CDDevOps

Skills:Customer successProblem-solvingTroubleshootingAnalytical skillsCommunication

Certifications:AWSTerraformCKA

Tech Stack:HyperforceSpinnakerPCSFITFEDXManaged ReleasesIAC servicesSpinnaker APIsJenkinsKubernetesK8sHelmTerraformPythonJSONSlackSlack appsAWSGCPAzure

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

1 week ago

Software Engineering MTS

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: San Francisco

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Support and assist Salesforce developers using Hyperforce services, including customer onboarding of services onto the platform.
•Diagnose and debug deployment issues and resolve customer technical problems.
•Develop and deliver training content and contribute to documentation creation.
•Design, develop, and maintain support automation solutions using Slack and Python (including GenerativeAI) and generate analytics dashboards from Slack metrics.
•Work on maintaining and improving the automation platform in Hyperforce and contribute to customer-facing solutions.

Pay and Benefits

Salary: USD 117,200 - 176,700 annually

Perks:Health InsuranceDentalVisionParental LeaveLife Insurance401k

Key Requirements

•Customer success acumen and strong troubleshooting, problem-solving, and analytical skills.
•Ability to understand customer issues, learn fast, and collaborate with other engineering teams to reach resolution.
•Excellent spoken and written communication skills.
•Experience with CI/CD platforms such as Spinnaker/Jenkins/Kubernetes/Helm/Terraform (and related APIs).
•Experience with public clouds (AWS, GCP, or Azure) and core tools including Kubernetes, Docker, Terraform, JSON, Git, AWS CLI, and Tableau.

Experience:Public cloudCI/CDDevOps

Skills:Customer successProblem-solvingTroubleshootingAnalytical skillsCommunication

Certifications:AWSTerraformCKA

Tech Stack:HyperforceSpinnakerPCSFITFEDXManaged ReleasesIAC servicesSpinnaker APIsJenkinsKubernetesK8sHelmTerraformPythonJSONSlackSlack appsAWSGCPAzure

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor