FEP Process Support Engineer II

Applied Materials
Tokyo
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 2-4 yearsEducation: bachelorsSkills: ["Communication","Troubleshooting","Problem-solving","Root cause analysis","Relationship building"]

Provide high-visibility on-site support for semiconductor process equipment, including installations, system diagnoses, and repairs. Partner with customers to develop leading-edge processes for advanced chip manufacturing, creating hypothesis experiments and design of experiments (DOE), analyzing data statistically, and writing reports. Troubleshoot complex issues, perform root-cause analyses, and collaborate with internal teams and customers to resolve difficult process and product problems.

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Applied Materials
Applied Materials
2 months ago

FEP Process Support Engineer II

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Job Summary

Provide high-visibility on-site support for semiconductor process equipment, including installations, system diagnoses, and repairs. Partner with customers to develop leading-edge processes for advanced chip manufacturing, creating hypothesis experiments and design of experiments (DOE), analyzing data statistically, and writing reports. Troubleshoot complex issues, perform root-cause analyses, and collaborate with internal teams and customers to resolve difficult process and product problems.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Provide high-visibility customer support through on-site installations, system diagnoses, and service/repair of complex equipment.
  • •Work with customers to develop leading-edge processes for manufacturing advanced semiconductor chips.
  • •Create hypothesis experiments and design of experiments (DOE), analyze data with statistics, and compile reports with conclusions.
  • •Troubleshoot complex problems, perform multiple root cause analyses, and resolve difficult process engineering and customer product issues.
  • •Communicate with internal stakeholders and customers to achieve goals and build trust-based relationships.
Travel: Medium travel

Key Requirements

  • •Bachelor’s degree in chemistry/physics, materials engineering, electrical engineering, optoelectronics, or a related field.
  • •2–4 years of experience in the semiconductor fab or equipment industry.
  • •Proficiency communicating in English.
  • •Ability to create hypothesis experiments and design of experiments (DOE) and analyze data with statistics.
  • •Master’s degree or PhD in a related field (preferred).
Experience:2-4 yearsSemiconductor fabSemiconductor equipmentElectronics manufacturing
Education:Bachelor's
Skills:CommunicationTroubleshootingProblem-solvingRoot cause analysisRelationship building
Languages:English
Tech Stack:Chemical Vapor DepositionAtomic Layer DepositionPlasma Reactive Ion EtchPhysical Vapor DepositionAnnealImplantDesign of Experiments (DOE)StatisticsMetrology

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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Glassdoor: 3.9
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