1 day ago

Business Title Enterprise Account Manager

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Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Own a portfolio of enterprise customer accounts by understanding business needs and driving growth through strategic account plans. Conduct needs assessments to uncover upsell and cross-sell opportunities, build and manage the sales pipeline, and meet revenue and margin quotas. Ensure customer retention and timely contract renewals, use data-driven insights to track performance and trends, and provide regular reporting to management while coordinating with cross-functional teams.

Location: Kolkata

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Manage a portfolio of key enterprise client accounts and develop a deep understanding of each client’s needs, goals, and challenges.
•Collaborate with clients to conduct needs assessments and identify upsell and cross-sell opportunities.
•Develop and execute account business plans, including transactional and strategic initiatives, to grow business.
•Build and maintain sales pipeline activity while achieving and/or exceeding revenue and margin quotas using margin management techniques.
•Focus on customer retention and timely contract renewals; use data-driven insights to track performance, identify trends, and provide regular reports to management.

Key Requirements

•Four-year/graduate degree in sales, marketing, business administration, or a related field, or commensurate work experience.
•Typically 2–4 years of work experience in customer relationship management, account management, or a related field, or an advanced degree with little/no work experience.
•Demonstrated account management and business planning ability to grow an organization’s business.
•Experience building sales pipeline activity and achieving revenue/margin quotas using margin management techniques.
•Ability to conduct needs assessments and identify upsell and cross-sell opportunities for enterprise clients.

Experience:2-4 years

Education:Bachelor's in Sales, Marketing, Business Administration (or related)

Skills:Effective CommunicationResults OrientationLearning AgilityDigital FluencyCustomer Centricity

Tech Stack:Salesforce

Company Brief

Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.

Industry: Hardware Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Palo Alto, United States

Founded: 1939

Glassdoor: 3.8

Website LinkedIn

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