Senior Agile Business Analyst

Qantas Airways
Sydney
Workplace: HybridFull timeFunction: Business OperationsExperience: 8+ yearsSkills: ["Attention to detail","Communication","Stakeholder management","Autonomy","Facilitation"]

Translate customer and business strategies into IT and product initiatives for Qantas Loyalty. You’ll analyze processes, plans, and industry trends to quantify benefits, define and validate improvements to features and user journeys, and ensure changes are feasible and successfully delivered through Agile execution, testing, and change management. Working with stakeholders across varying seniority, you’ll gather requirements, facilitate workshops, and communicate acceptance criteria and documentation using tools like Jira and Confluence.

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Qantas Airways
Qantas Airways
2 days ago

Senior Agile Business Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Translate customer and business strategies into IT and product initiatives for Qantas Loyalty. You’ll analyze processes, plans, and industry trends to quantify benefits, define and validate improvements to features and user journeys, and ensure changes are feasible and successfully delivered through Agile execution, testing, and change management. Working with stakeholders across varying seniority, you’ll gather requirements, facilitate workshops, and communicate acceptance criteria and documentation using tools like Jira and Confluence.
Location: Sydney
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Translate business strategies into IT and product initiatives, validating feasibility and expected outcomes.
  • •Analyze customer and business strategies, processes, practices, and industry trends to recommend quantifiable improvements.
  • •Identify and define feature, customer, and user-journey enhancements, gathering information to support decisions.
  • •Ensure solutions and changes are delivered successfully via quality assurance/testing and change management perspective.
  • •Lead complex strategic problem solving through workshops, requirement definition, and stakeholder walkthroughs/quality reviews.

Pay and Benefits

Perks:Paid ParentalSalary PackagingTravel AllowanceWellness StipendPaid Leave

Key Requirements

  • •8+ years of experience as a Business Analyst with a passion for Agile ways of working.
  • •Tertiary education in a related field.
  • •Strong understanding of Agile frameworks and methodologies including Scrum, Kanban, lean, and continuous improvement.
  • •Proven ability to communicate requirements using user stories with clear, logical acceptance criteria understood by developers, testers, and stakeholders.
  • •Expert understanding of Agile artifacts such as epics, user stories, tasks, and acceptance criteria, including working in and deeply understanding an Agile environment.
Experience:8+ years
Skills:Attention to detailCommunicationStakeholder managementAutonomyFacilitation
Languages:English
Tech Stack:AgileScrumKanbanLeanDesign thinkingHuman-centred designMultivariate testingContinuous improvementTest automationJIRAConfluence

Company Brief

Qantas Airways
Australia’s flag carrier providing domestic, international and freight air services, operating Qantas, Jetstar and QantasLink brands, plus a loyalty business (Qantas Frequent Flyer) and aviation services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Mascot, NSW, Australia
Founded: 1920
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