Cluster Manager

Apparel Group
Muscat
Workplace: OnsiteFull timeFunction: OtherSkills: ["Customer service","Coaching","Leadership","Teamwork","Communication"]

Oversee the day-to-day performance of multiple stores, driving key metrics such as sales, conversion, and shrinkage control. Recruit, hire, and train retail staff while orienting new employees to store operations and customer service standards. Set sales targets, ensure SOP and loss-prevention compliance, implement visual merchandising guidelines, monitor inventory movement, and coach employees to improve performance and profitability.

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FursaFursa
Apparel Group
Apparel Group
1 year ago

Cluster Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Oversee the day-to-day performance of multiple stores, driving key metrics such as sales, conversion, and shrinkage control. Recruit, hire, and train retail staff while orienting new employees to store operations and customer service standards. Set sales targets, ensure SOP and loss-prevention compliance, implement visual merchandising guidelines, monitor inventory movement, and coach employees to improve performance and profitability.
Location: Muscat
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Oversee the activities of multiple stores and achieve quantitative performance measures (e.g., sales, conversion, shrinkage control).
  • •Recruit, hire, train, and orient staff to Apparel Store Operations, and ensure scheduled staff meetings are conducted regularly.
  • •Maintain and enhance customer service standards across all stores to maximize sales and meet company objectives.
  • •Enforce Company SOP, policies, and loss-prevention audit guidelines, and create measures to ensure employee compliance.
  • •Oversee visual merchandising guideline implementation, monitor inventory movement, and evaluate staff performance annually through coaching and motivation.

Key Requirements

Experience:Retail
Skills:Customer serviceCoachingLeadershipTeamworkCommunication

Company Brief

Apparel Group
Apparel Group is a global fashion and lifestyle retail conglomerate operating a portfolio of international and homegrown brands across store and online channels, managing franchising, wholesale and retail operations across the Middle East, Asia and beyond.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1996
WebsiteLinkedIn