Regional Operations Manager - Consumer (Must reside in NM)

UMB Financial
Albuquerque
Workplace: HybridFull timeUSD 98,208 - 144,705 annuallyFunction: Business OperationsExperience: 5+ yearsEducation: bachelorsSkills: ["Hands-on leadership","Communication","Relationship-building","Change management","Analytical thinking"]

Lead operational excellence and regulatory compliance across a regional network of 12–16 retail branches. Serve as an operational advisor and subject-matter expert for policies, procedures, internal controls, and branch review readiness. Use operational data and trend analysis to forecast risk, drive performance improvements, and manage remediation planning. Oversee readiness and change management for retail M&A and transformation projects, including onboarding and branch optimization, while coordinating with Compliance, Security, and key support teams.

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UMB Financial
UMB Financial
2 months ago

Regional Operations Manager - Consumer (Must reside in NM)

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Source: Company careers pageValidated by: Fursa AI
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Job Summary

Lead operational excellence and regulatory compliance across a regional network of 12–16 retail branches. Serve as an operational advisor and subject-matter expert for policies, procedures, internal controls, and branch review readiness. Use operational data and trend analysis to forecast risk, drive performance improvements, and manage remediation planning. Oversee readiness and change management for retail M&A and transformation projects, including onboarding and branch optimization, while coordinating with Compliance, Security, and key support teams.
Location: Albuquerque
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Provide hands-on leadership for operational standards across an assigned region of 12–16 branches.
  • •Serve as a subject-matter expert and coach on retail policies, procedures, banking regulations, compliance protocols, and branch review readiness.
  • •Use operational data and trend analysis to identify gaps, forecast risk, and drive performance improvements.
  • •Own regional remediation planning post-branch review and monthly KPIs.
  • •Lead operational readiness and change management for retail M&A and transformation projects, including branch openings, refreshes, closures, and consolidations.

Pay and Benefits

Salary: USD 98,208 - 144,705 annually
Perks:Paid Leave401kHealth InsuranceDentalVisionPaid HolidaysFlexible SpendingDependent CareAdoption AssistanceGym MembershipWellness StipendEmergency Fund

Key Requirements

  • •5+ years of experience in retail banking operations, risk management, or compliance leadership.
  • •3+ years leadership experience.
  • •Bachelor’s degree in business or a related field, or comparable experience.
  • •Strong understanding of banking regulations, operational policy, and audit frameworks.
  • •Advanced knowledge of branch operations and teller and platform functionality.
Experience:5+ yearsRetail bankingRisk managementCompliance
Education:Bachelor's in business, related field
Skills:Hands-on leadershipCommunicationRelationship-buildingChange managementAnalytical thinking

Company Brief

UMB Financial
UMB Financial is a diversified financial holding company offering commercial banking, treasury management, payment solutions, trust services, and asset servicing. It serves businesses, institutions, and individuals through banking and financial products across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Kansas City, United States
Founded: 1913
WebsiteLinkedIn