Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Interpersonal skills","Problem-solving","Relationship building","Adaptability"]

Coordinate daily rental operations at EquipmentShare’s Warrenton, MO facility by guiding inbound leads through the rental process and ensuring customers receive the right equipment at the right time. Build and maintain strong relationships with contractors and construction company principals, educate customers on cost-saving opportunities, and resolve inquiries, requests, and complaints. Help grow market share by developing sales strategies and improving the overall customer experience.

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EquipmentShare
EquipmentShare
1 day ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Coordinate daily rental operations at EquipmentShare’s Warrenton, MO facility by guiding inbound leads through the rental process and ensuring customers receive the right equipment at the right time. Build and maintain strong relationships with contractors and construction company principals, educate customers on cost-saving opportunities, and resolve inquiries, requests, and complaints. Help grow market share by developing sales strategies and improving the overall customer experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process
  • •Expand the customer base by building relationships with contractors and construction company principals
  • •Maintain and nurture existing customer relationships to ensure 100% satisfaction and communicate improvements
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications
  • •Develop new sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kGym MembershipWellness StipendPaid Volunteer

Key Requirements

  • •High school diploma (or equivalent)
  • •Strong interpersonal and problem-solving skills with a customer-first mindset
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process
  • •Adapt to a fast-paced, growing company while staying continuously educated on EquipmentShare products and services
  • •Ability to listen and solve customers’ problems effectively
Education:High School
Skills:Customer focusInterpersonal skillsProblem-solvingRelationship buildingAdaptability
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn