Enterprise Fraud Management Operational Excellence Leader

Truist Financial
Atlanta, Charlotte
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 8+ yearsEducation: bachelorsSkills: ["Leadership","Documentation","Process management","Written communication","Cross-functional collaboration"]

Lead operational excellence for Enterprise Fraud Management by identifying and removing process steps to improve speed, quality, and cost while maintaining an excellent client experience. Drive new initiatives, recommend and implement control/compliance procedures, maintain procedure inventories, and advise leadership on operational adjustments driven by regulatory and vendor changes. Develop key performance metrics, leverage data for decision-making, and guide change management and stakeholder alignment across cross-functional teams.

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Truist Financial
Truist Financial
1 week ago

Enterprise Fraud Management Operational Excellence Leader

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: first listed 1 week ago

Job Summary

Lead operational excellence for Enterprise Fraud Management by identifying and removing process steps to improve speed, quality, and cost while maintaining an excellent client experience. Drive new initiatives, recommend and implement control/compliance procedures, maintain procedure inventories, and advise leadership on operational adjustments driven by regulatory and vendor changes. Develop key performance metrics, leverage data for decision-making, and guide change management and stakeholder alignment across cross-functional teams.
Location: Atlanta, Charlotte
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead and deploy new initiatives and execute complex operational processes for Enterprise Fraud Management.
  • •Recommend and implement control and compliance procedures; maintain procedure inventory.
  • •Advise management on operational adjustments driven by regulatory, product/service, environmental, and vendor management changes.
  • •Develop key performance metrics and leverage data to drive informed decision-making.
  • •Lead operational changes through formal change management processes and support operational strategy discussions.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid LeavePaid Holidays

Key Requirements

  • •Subject-matter expert (SME) in an Enterprise Fraud Management (EFM) area.
  • •Minimum of eight (8) years’ experience managing large operational functions, preferably in fraud.
  • •Exceptional documentation and process management skills.
  • •Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint, SharePoint).
  • •Working knowledge of the Uniform Commercial Code (UCC) and regulations including Reg E, Reg CC, and Reg Z.
Experience:8+ yearsFraud
Education:Bachelor's in business-related field
Skills:LeadershipDocumentationProcess managementWritten communicationCross-functional collaboration
Languages:English
Tech Stack:Microsoft OfficeExcelWordOutlookPowerPointSharePointTableauSisenseUCCReg EReg CCReg Z

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn