Service Specialist

Aon
Sydney
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Highly organised","Proactive","Customer-focused","Attention to detail","Relationship management"]

Provide administrative and operational support to Client Executives, Client Managers, and Senior Brokers while servicing diverse client portfolios. Build client relationships by handling enquiries and delivering service through phone, email, and virtual or in-person meetings. Own key steps in the end-to-end insurance renewal process (documentation, quotations, endorsements, certificates, cancellations, and renewal reports) and prepare premium calculations and invoice instructions with accuracy. Coordinate tenders and insurer submissions and maintain compliant client records.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Aon
Aon
19 hours ago

Service Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Provide administrative and operational support to Client Executives, Client Managers, and Senior Brokers while servicing diverse client portfolios. Build client relationships by handling enquiries and delivering service through phone, email, and virtual or in-person meetings. Own key steps in the end-to-end insurance renewal process (documentation, quotations, endorsements, certificates, cancellations, and renewal reports) and prepare premium calculations and invoice instructions with accuracy. Coordinate tenders and insurer submissions and maintain compliant client records.
Location: Sydney
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Provide administrative and operational support to Client Executives, Client Managers, and Senior Brokers for a diverse client portfolio
  • •Respond to client enquiries and deliver service via phone, email, virtual meetings, and face-to-face interactions
  • •Support the end-to-end insurance renewal process, including renewal documentation, quotations, endorsements, certificates of currency, cancellations, and renewal reports
  • •Prepare premium calculations and invoice instructions to support timely and accurate client invoicing
  • •Coordinate new business opportunities, client tenders, and insurer submissions; collaborate with insurers and internal teams and maintain compliant client records

Key Requirements

  • •Recent university graduate or early-career candidate looking to start a professional career
  • •Customer service and administration experience (any of banking, hospitality, retail, or professional services experience is helpful)
  • •Strong interest in building a career in insurance and risk management
  • •Ability to provide organized, proactive, customer-focused support in a collaborative team environment
  • •Willingness to learn and develop technical knowledge and relationship management skills in an insurance setting
Education:Bachelor's
Skills:Highly organisedProactiveCustomer-focusedAttention to detailRelationship management
Languages:En-us

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor