Senior Manager HR Business Partner, FS Servicing

Discover Financial
Plano
Full timeUSD 161,500 - 184,300 annuallyFunction: People, HR & TalentExperience: 5+ yearsEducation: high_schoolSkills: ["Relationship building","Influencing","Communication","Problem solving","Executive storytelling"]

Partner with executive leaders in Servicing as an embedded HR Business Partner to deliver talent strategy and people initiatives. Use data, talent analytics, and process design to optimize operational velocity, elevate leadership capability, and improve frontline associate enablement and retention. Lead talent calibration, succession planning, and workforce transformation by leveraging AI tools and workforce analytics while advising leaders with objective, executive-ready storytelling.

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Discover Financial
Discover Financial
20 minutes ago

Senior Manager HR Business Partner, FS Servicing

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Last checked: 20 minutes agoStatus: Live

Job Summary

Partner with executive leaders in Servicing as an embedded HR Business Partner to deliver talent strategy and people initiatives. Use data, talent analytics, and process design to optimize operational velocity, elevate leadership capability, and improve frontline associate enablement and retention. Lead talent calibration, succession planning, and workforce transformation by leveraging AI tools and workforce analytics while advising leaders with objective, executive-ready storytelling.
Location: Plano
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Sr. Manager level

Key Responsibilities

  • •Drive business-first people strategy by partnering with executive leaders to design and execute talent strategies aligned to business imperatives.
  • •Optimize organizational design and capacity planning across large associate populations.
  • •Facilitate talent calibration, performance calibrations, and succession planning to build resilient leadership pipelines.
  • •Use data and associate feedback to diagnose friction, improve enablement, and execute retention strategies.
  • •Leverage AI tools and workforce analytics to modernize HR execution and advise LOB leaders on workforce AI readiness and future-skills design.

Pay and Benefits

Salary: USD 161,500 - 184,300 annually

Key Requirements

  • •High School Diploma, GED, or equivalent certification.
  • •At least 5 years of client-facing experience or at least 5 years of consulting experience (or a combination).
  • •Bachelor’s degree or military experience.
  • •Professional Human Resources Certification (or Senior Professional Human Resources certification) or coaching certification.
  • •6+ years of experience in Human Resources or Human Capital Consulting (and 7+ years preferred).
Experience:5+ yearsHuman ResourcesHuman Capital ConsultingFinancial services
Education:High School
Skills:Relationship buildingInfluencingCommunicationProblem solvingExecutive storytelling
Certifications:Professional Human Resources CertificationSenior Professional Human Resources certificationCoaching certification
Tech Stack:AITalent analyticsWorkforce analytics

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn