Assistant Store Manager

Tapestry
Spain
Workplace: OnsiteFull timeEUR 24,000 - 34,000 annuallyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Leadership","Communication","Problem-solving","Conflict resolution"]

Partner with the Store Manager to drive sales performance, operational excellence, and team development in a luxury retail environment. Lead on the sales floor to deliver exceptional customer experiences and uphold service standards. Support sales strategy and KPI monitoring, recruit and develop talent, and enable omni-channel/clienteling and digital engagement. Ensure operational compliance (scheduling, payroll, HR, loss prevention, visual merchandising) and collaborate with district and corporate teams on market-driven initiatives.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Tapestry
Tapestry
3 months ago

Assistant Store Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance, operational excellence, and team development in a luxury retail environment. Lead on the sales floor to deliver exceptional customer experiences and uphold service standards. Support sales strategy and KPI monitoring, recruit and develop talent, and enable omni-channel/clienteling and digital engagement. Ensure operational compliance (scheduling, payroll, HR, loss prevention, visual merchandising) and collaborate with district and corporate teams on market-driven initiatives.
Location: Spain
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, category initiatives, and KPI monitoring.
  • •Deliver exceptional customer service by creating an inclusive, high-energy environment and resolving customer issues promptly.
  • •Recruit, onboard, and coach team members; foster a collaborative culture and build a talent pipeline aligned with brand vision.
  • •Support omni-channel and digital engagement, including virtual shopping, clienteling, customer data acquisition, and social media trends.
  • •Oversee operational excellence by ensuring compliance across scheduling, payroll, HR processes, loss prevention, and visual merchandising; maintain store safety and vendor relationships.

Pay and Benefits

Salary: EUR 24,000 - 34,000 annually
Perks:Employee DiscountPaid VolunteeringIncentive Programme

Key Requirements

  • •1+ years of leadership experience in retail or service industries, with luxury/fashion background preferred.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems, with knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailService industriesLuxuryFashion
Skills:Customer focusLeadershipCommunicationProblem-solvingConflict resolution
Languages:English
Tech Stack:Microsoft OfficeRetail systemsOmni-channelClientelingSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor