Logistics Operations Lead - TikTok Commerce

TikTok
Seoul
Workplace: OnsiteFull timeFunction: Business OperationsEducation: bachelorsSkills: ["Communication","Coordination","Data analysis","Problem-solving","Team management"]

Lead and manage TikTok Commerce’s Korea logistics operations, aligning local execution with international logistics goals. Drive country-level logistics strategy execution by managing the local team, partnering with logistics providers, and continuously improving operational quality through data analysis, field research, and root-cause problem solving. Collaborate with cross-functional internal teams to coordinate projects and achieve business growth while optimizing first-mile and last-mile delivery performance.

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FursaFursa
TikTok
TikTok
1 hour ago

Logistics Operations Lead - TikTok Commerce

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Job Summary

Lead and manage TikTok Commerce’s Korea logistics operations, aligning local execution with international logistics goals. Drive country-level logistics strategy execution by managing the local team, partnering with logistics providers, and continuously improving operational quality through data analysis, field research, and root-cause problem solving. Collaborate with cross-functional internal teams to coordinate projects and achieve business growth while optimizing first-mile and last-mile delivery performance.
Location: Seoul
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead and manage the local logistics team, including planning, performance management, capability building, and daily operational guidance.
  • •Own logistics operations for Korea’s international e-commerce business and collaborate with core logistics service providers to optimize operational quality.
  • •Use data analysis, field research, and on-site visits to identify operational issues, determine root causes, and implement solutions.
  • •Integrate international logistics development goals and promote project optimization through collaboration with logistics partners.
  • •Communicate and coordinate with cross-functional internal teams to achieve business goals.

Key Requirements

  • •Bachelor’s degree or above in supply chain, logistics management, industrial engineering, or related fields.
  • •Team management experience.
  • •Proficiency in both Korean and Mandarin for work communication with logistics partners and internal teams.
  • •Experience in first mile and last mile delivery operations.
  • •Experience working with traditional fast-moving logistics operations.
Experience:E-commerce
Education:Bachelor's in supply chain, logistics management, industrial engineering, or related fields
Skills:CommunicationCoordinationData analysisProblem-solvingTeam management
Languages:KoreanMandarin

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn