Customer Success Manager, SMB
1Password
United States
Workplace: RemoteFull timeUSD 88,000 - 123,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Communication","Collaboration","Problem-solving","Relationship building","Customer focus"]Manage a portfolio of SMB customers in a remote US-based role, driving product adoption, customer satisfaction, and revenue retention for a cybersecurity/enterprise tech SaaS product. Collaborate with Account Executives on expansion, lead renewal and adoption initiatives, and leverage CRM tools to maintain health and growth metrics in a fast-paced, remote environment.
