Tamer Group

2 years ago

Pharma B Tender Customer Service, Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Coordinate between warehouse, Transportation, Delivery Representative, Planning Dept. and Customer to ensure customer satisfaction by managing certificates, appointments, invoicing timelines, and shipping logistics. Liaise with internal teams to align storage, picking, and delivery requirements, and prepare manifests for dispatch while ensuring on-time delivery and compliance with constraints.

Location: Jeddah

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Check the Certificate of origin availability.
•Arrange Appointment with Customer (within 5 Working days)for NUPCO invoices the appointment arrange by create ASN on NUPCO portal.
•Make sure all invoices are delivered before the due date to safe company from penalty.
•Arrange the priority for WH as per customer appointment, and arrange with WH if there are any customer requirement on picking ( exp. Samples , Distribution …etc).
•Follow up with warehouse and Coordinate with Planning Team if goods not match with customer requirement.
•Coordinate with Transportation Team by email mention loading and offloading date to Arrange Trip as per customer appointment before one day of loading date.
•Coordinate with Delivery Representatives team ( Direct Trip ) and pass to them all data include storage condition of goods ( Cool or Non Cool ).
•Make the manifest of all deliveries which need to dispatch on same trip and split the deliveries on manifest as per storage condition then make sure the total value of the manifest not pass SR. 3.5 Million.
•Follow up with Transportation Team to get from them confirmation email with dispatch goods.
•Undertake any other duties or assignment as required from time to time by the management.

Key Requirements

•High School Diploma
•0-1 Year of experience

Experience:Healthcare

Education:High School

Skills:CoordinationCommunicationPlanningLogisticsStakeholder management

Languages:English

Company Brief

Tamer Group

Tamer Group is a century-old Saudi healthcare and wellness conglomerate that imports, distributes, markets and manufactures pharmaceuticals, medical supplies, consumer care and logistics across Saudi Arabia and the MENA region.

Industry: Pharmaceuticals

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Jeddah, Saudi Arabia

Founded: 1922

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Tamer Group

2 years ago

Pharma B Tender Customer Service, Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Jeddah

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Check the Certificate of origin availability.
•Arrange Appointment with Customer (within 5 Working days)for NUPCO invoices the appointment arrange by create ASN on NUPCO portal.
•Make sure all invoices are delivered before the due date to safe company from penalty.
•Arrange the priority for WH as per customer appointment, and arrange with WH if there are any customer requirement on picking ( exp. Samples , Distribution …etc).
•Follow up with warehouse and Coordinate with Planning Team if goods not match with customer requirement.
•Coordinate with Transportation Team by email mention loading and offloading date to Arrange Trip as per customer appointment before one day of loading date.
•Coordinate with Delivery Representatives team ( Direct Trip ) and pass to them all data include storage condition of goods ( Cool or Non Cool ).
•Make the manifest of all deliveries which need to dispatch on same trip and split the deliveries on manifest as per storage condition then make sure the total value of the manifest not pass SR. 3.5 Million.
•Follow up with Transportation Team to get from them confirmation email with dispatch goods.
•Undertake any other duties or assignment as required from time to time by the management.

Key Requirements

•High School Diploma
•0-1 Year of experience

Experience:Healthcare

Education:High School

Skills:CoordinationCommunicationPlanningLogisticsStakeholder management

Languages:English

Company Brief

Tamer Group

Industry: Pharmaceuticals

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Jeddah, Saudi Arabia

Founded: 1922

Glassdoor: 4.0

Website LinkedIn Glassdoor