Account Manager - Mexico City

Insider
Mexico City
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Negotiation","Presentation","Leadership","Project management"]

Account Director role focused on renewals, upsell opportunities, and high-level stakeholder management within enterprise SaaS accounts in Mexico City. You will drive renewal strategy, negotiate contracts, coordinate with Customer Success and Sales, and lead initiatives to maximize customer value and advocacy.

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FursaFursa
Insider
Insider
1 year ago

Account Manager - Mexico City

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Account Director role focused on renewals, upsell opportunities, and high-level stakeholder management within enterprise SaaS accounts in Mexico City. You will drive renewal strategy, negotiate contracts, coordinate with Customer Success and Sales, and lead initiatives to maximize customer value and advocacy.
Location: Mexico City
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Sr. Director level

Key Responsibilities

  • •Participate in meetings with key stakeholders, from onboarding kickoff to Business Review meetings.
  • •Discover strategic needs and direction of customers, setting goals and objectives to drive business impact.
  • •Analyze stakeholder mapping and set the overall strategy to maintain appropriate touchpoints.
  • •Take ownership of renewal strategy and negotiate terms to achieve key commercial targets.
  • •Assist sales with upselling and initiating opportunities with the right product and contact.

Pay and Benefits

Perks:EsopLearning BudgetVolunteering

Key Requirements

  • •A university degree in Business, Marketing, Engineering, or related fields.
  • •5+ years of experience in Customer Success Management, Account Management, or Sales, ideally in SaaS.
  • •Strong communication skills in both writing and speaking (English & Native Language).
  • •A high sense of responsibility and accountability; strategic thinking with excellent project management skills.
  • •Experience negotiating contracts and using sales methodologies (Value Selling, Challenger Selling, or Spin Selling) is a plus.
Experience:5+ yearsSaaSEnterprise Software
Education:Bachelor's
Skills:CommunicationNegotiationPresentationLeadershipProject management
Languages:English

Company Brief

Insider
Provides a growth management and personalization platform that helps brands unify customer data, run personalized experiences across channels, and optimize acquisition, conversion, and retention using AI-driven segmentation and orchestration.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series C
Headquarters: Istanbul, Turkey
Founded: 2012
Website