2 months ago

Field Service Representative (FSR) I - III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Senior-level field role providing pre-sales and post-sales technical support for Silvus/Motorola Solutions products. You’ll act as a technical advisor in the field, tailor multi-antenna MIMO mesh systems to customer needs, lead demonstrations and trials, diagnose complex field issues, and travel up to 75% to support customers across DoD, law enforcement, and public safety sectors.

Location: Georgia

Workplace: Remote

Employment Type: Full time · Permanent

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Act as a technical subject matter expert and advisor for advanced wireless communication systems, working closely with customers to assess needs and deliver customized solutions.
•Design and deliver technical demonstrations and system evaluations, modifying configurations to address specific operational challenges.
•Collaborate with the Engineering and Product Management teams to provide field-driven input into product design, enhancements, and troubleshooting strategies.
•Independently conduct on-site and remote technical support, including field system diagnostics, network configuration, and optimization.
•Lead product demonstrations, evaluations, and long-duration user trials, representing Silvus as a trusted technical advisor and proactively identifying integration opportunities and performance improvements.

Travel: High travel

Pay and Benefits

Salary: USD 71,000 - 100,000 annually

Key Requirements

•High School Diploma/GED; technical degree preferred.
•1-3 years of experience supporting communications, radios, or data networks in a DoD, Military, or Law Enforcement environment with similar field roles.
•Strong knowledge of TCP/IP protocols, network architecture, and radio frequency systems.
•Ability to work independently with minimal supervision and manage multiple customer engagements.
•Must be a U.S. Citizen and able to obtain/maintain Active U.S. Government SECRET clearance within 15 months of hire.

Experience:1-3 yearsDefensePublic safetyMilitary

Education:High School

Skills:CommunicationProblem-solvingLeadershipCustomer focus

Languages:English

Tech Stack:TCP/IPRadio frequencyMIMOMesh networkingLinuxSpectrum analyzers

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Security Clearance:SECRET

Company Brief

Motorola Solutions

Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn

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Motorola Solutions

2 months ago

Field Service Representative (FSR) I - III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Georgia

Workplace: Remote

Employment Type: Full time · Permanent

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Act as a technical subject matter expert and advisor for advanced wireless communication systems, working closely with customers to assess needs and deliver customized solutions.
•Design and deliver technical demonstrations and system evaluations, modifying configurations to address specific operational challenges.
•Collaborate with the Engineering and Product Management teams to provide field-driven input into product design, enhancements, and troubleshooting strategies.
•Independently conduct on-site and remote technical support, including field system diagnostics, network configuration, and optimization.
•Lead product demonstrations, evaluations, and long-duration user trials, representing Silvus as a trusted technical advisor and proactively identifying integration opportunities and performance improvements.

Travel: High travel

Pay and Benefits

Salary: USD 71,000 - 100,000 annually

Key Requirements

•High School Diploma/GED; technical degree preferred.
•1-3 years of experience supporting communications, radios, or data networks in a DoD, Military, or Law Enforcement environment with similar field roles.
•Strong knowledge of TCP/IP protocols, network architecture, and radio frequency systems.
•Ability to work independently with minimal supervision and manage multiple customer engagements.
•Must be a U.S. Citizen and able to obtain/maintain Active U.S. Government SECRET clearance within 15 months of hire.

Experience:1-3 yearsDefensePublic safetyMilitary

Education:High School

Skills:CommunicationProblem-solvingLeadershipCustomer focus

Languages:English

Tech Stack:TCP/IPRadio frequencyMIMOMesh networkingLinuxSpectrum analyzers

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Security Clearance:SECRET

Company Brief

Motorola Solutions

Industry: Surveillance & Security Hardware

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Chicago, United States

Founded: 1928

Glassdoor: 3.7

Website LinkedIn