Field Service Representative (FSR) I - III

Motorola Solutions
Georgia
Workplace: RemoteFull timeUSD 71,000 - 100,000 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 1-3 yearsEducation: high_schoolSkills: ["Communication","Problem-solving","Leadership","Customer focus"]

Senior-level field role providing pre-sales and post-sales technical support for Silvus/Motorola Solutions products. You’ll act as a technical advisor in the field, tailor multi-antenna MIMO mesh systems to customer needs, lead demonstrations and trials, diagnose complex field issues, and travel up to 75% to support customers across DoD, law enforcement, and public safety sectors.

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Motorola Solutions
Motorola Solutions
3 months ago

Field Service Representative (FSR) I - III

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Source: Company careers pageValidated by: Fursa AI
Last checked: 41 days agoStatus: Live

Job Summary

Senior-level field role providing pre-sales and post-sales technical support for Silvus/Motorola Solutions products. You’ll act as a technical advisor in the field, tailor multi-antenna MIMO mesh systems to customer needs, lead demonstrations and trials, diagnose complex field issues, and travel up to 75% to support customers across DoD, law enforcement, and public safety sectors.
Location: Georgia
Workplace: Remote
Employment Type: Full time · Permanent
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Act as a technical subject matter expert and advisor for advanced wireless communication systems, working closely with customers to assess needs and deliver customized solutions.
  • •Design and deliver technical demonstrations and system evaluations, modifying configurations to address specific operational challenges.
  • •Collaborate with the Engineering and Product Management teams to provide field-driven input into product design, enhancements, and troubleshooting strategies.
  • •Independently conduct on-site and remote technical support, including field system diagnostics, network configuration, and optimization.
  • •Lead product demonstrations, evaluations, and long-duration user trials, representing Silvus as a trusted technical advisor and proactively identifying integration opportunities and performance improvements.
Travel: High travel

Pay and Benefits

Salary: USD 71,000 - 100,000 annually

Key Requirements

  • •High School Diploma/GED; technical degree preferred.
  • •1-3 years of experience supporting communications, radios, or data networks in a DoD, Military, or Law Enforcement environment with similar field roles.
  • •Strong knowledge of TCP/IP protocols, network architecture, and radio frequency systems.
  • •Ability to work independently with minimal supervision and manage multiple customer engagements.
  • •Must be a U.S. Citizen and able to obtain/maintain Active U.S. Government SECRET clearance within 15 months of hire.
Experience:1-3 yearsDefensePublic safetyMilitary
Education:High School
Skills:CommunicationProblem-solvingLeadershipCustomer focus
Languages:English
Tech Stack:TCP/IPRadio frequencyMIMOMesh networkingLinuxSpectrum analyzers

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.
Security Clearance:SECRET

Company Brief

Motorola Solutions
Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.
Industry: Surveillance & Security Hardware
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1928
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn