Customer Assistant (Christmas)

Waitrose & Partners
Nottingham
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer service","Flexibility","Problem-solving"]

Provide outstanding customer service in a John Lewis shop during the Christmas period, using product knowledge and sales training to support customer needs, increase sales, and protect profits. Maintain shop standards through displays, stock availability, cleanliness, and accurate stock counts, while supporting the wider team with till, replenishment, and general shop-keeping tasks. Night hours attract a premium pay rate.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Waitrose & Partners
Waitrose & Partners
12 hours ago

Customer Assistant (Christmas)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Provide outstanding customer service in a John Lewis shop during the Christmas period, using product knowledge and sales training to support customer needs, increase sales, and protect profits. Maintain shop standards through displays, stock availability, cleanliness, and accurate stock counts, while supporting the wider team with till, replenishment, and general shop-keeping tasks. Night hours attract a premium pay rate.
Location: Nottingham
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Deliver engaging customer service throughout the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Keep customers at the heart of everything by acknowledging, understanding needs, and resolving queries.
  • •Support shop standards including displays, stock availability, and cleanliness.
  • •Help protect profits by supporting accurate stock counts and flexing across shop tasks as required.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Ability to work flexibly across the shop, including till support, stock replenishment, and price ticketing.
  • •Proactively acknowledge customers, understand what they’re looking for, and resolve queries.
  • •Experience in a customer-facing role and merchandising/product displays experience are desirable (training provided).
Skills:CommunicationCustomer serviceFlexibilityProblem-solving

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn