Business Banking Relationship Mgr. II

Citizens Bank
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 4+ yearsEducation: bachelorsSkills: ["Communication","Customer service","Problem-solving","Negotiation","Self-accountability"]

Manage and grow a portfolio of business banking relationships, deepening new and existing customer connections through advisory-led discussions. Partner across the bank to identify and expand business opportunities, driving results across new loan and deposit generation, fee income, and customer satisfaction. Operate in a high-performance sales environment with measurable routines and goals, while representing the company through significant community engagement.

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Citizens Bank
Citizens Bank
2 months ago

Business Banking Relationship Mgr. II

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Manage and grow a portfolio of business banking relationships, deepening new and existing customer connections through advisory-led discussions. Partner across the bank to identify and expand business opportunities, driving results across new loan and deposit generation, fee income, and customer satisfaction. Operate in a high-performance sales environment with measurable routines and goals, while representing the company through significant community engagement.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Manage, acquire, and deepen a portfolio of commercial customer relationships in the Business Banking target market.
  • •Lead advisory discussions to assess customer needs and position value-added recommendations.
  • •Engage COIs and internal partners to uncover and expand new business opportunities.
  • •Drive measurable sales outcomes including new loan and deposit generation, fee income, and customer satisfaction.
  • •Participate in significant community activity to expand the customer base and reinforce company commitments.

Key Requirements

  • •4+ years in upper Business Banking/Lower Middle Market experience.
  • •Completion of Commercial Credit Training.
  • •Meaningful experience with moderately complex portfolios, customers, and transactions.
  • •Strong written and oral communication skills.
  • •Strong knowledge of salesforce and various lending applications, with consultative problem-solving, negotiation, and objection handling.
Experience:4+ years
Education:Bachelor's
Skills:CommunicationCustomer serviceProblem-solvingNegotiationSelf-accountability
Certifications:Commercial Credit Training
Tech Stack:SalesforceLending applications

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website