Retool

2 weeks ago

Site Reliability Engineer (SRE)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Own reliability across Retool Cloud and customer-managed deployment paths, including provisioning, upgrades, migrations, configuration changes, and production escalations. Build automation that replaces manual infrastructure work (Terraform runs, upgrade workflows, secret rotations) and improve observability by turning health signals into clear status and actions. Design safer deployment/upgrade/rollback paths and partner with product engineers while writing runbooks and migration guides.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Key Responsibilities

•Own reliability across Retool Cloud, managed single tenant, BYOC, and self-hosted deployment paths, including provisioning, upgrades, migrations, configuration changes, and production escalations.
•Build automation to make manual infrastructure work repeatable, including Terraform runs, customer environment updates, upgrade workflows, secret rotations, and migration steps.
•Improve observability for Retool Cloud, self-hosted customers, and internal operators by translating health signals into clear status, likely causes, and recommended actions.
•Design safer deployment, upgrade, and rollback paths so cloud and managed customers can stay current.
•Write docs, runbooks, design notes, and migration guides to help engineers and customers understand complex systems; partner with product engineers on infrastructure requirements for new products.

Pay and Benefits

Salary: USD 163,710 - 306,000 annually

Perks:Health InsuranceDentalVision401k

Key Requirements

•Deep experience operating production infrastructure in AWS.
•Strong Kubernetes fundamentals and ability to debug Kubernetes issues.
•Real Terraform or infrastructure-as-code experience to support automated infrastructure changes.
•Operational judgment around databases, especially Postgres.
•Experience building or operating observability systems and improving reliability for customer-facing SaaS.

Experience:SaaSCustomer-facing systems

Skills:Clear written communicationBias toward automationOperational judgmentLeadership through ambiguityCustomer-focused collaboration

Tech Stack:AWSKubernetesHelmDocker ComposeTerraformPostgresNetworkingGoPythonTypeScriptJavaRuby

Company Brief

Retool

Provides a low-code platform for building internal tools and business applications, enabling developers and teams to assemble UIs on top of databases and APIs to accelerate operational workflows.

Industry: Developer Tools

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: San Francisco, United States

Founded: 2017

Website LinkedIn

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Retool

2 weeks ago

Site Reliability Engineer (SRE)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Key Responsibilities

•Own reliability across Retool Cloud, managed single tenant, BYOC, and self-hosted deployment paths, including provisioning, upgrades, migrations, configuration changes, and production escalations.
•Build automation to make manual infrastructure work repeatable, including Terraform runs, customer environment updates, upgrade workflows, secret rotations, and migration steps.
•Improve observability for Retool Cloud, self-hosted customers, and internal operators by translating health signals into clear status, likely causes, and recommended actions.
•Design safer deployment, upgrade, and rollback paths so cloud and managed customers can stay current.
•Write docs, runbooks, design notes, and migration guides to help engineers and customers understand complex systems; partner with product engineers on infrastructure requirements for new products.

Pay and Benefits

Salary: USD 163,710 - 306,000 annually

Perks:Health InsuranceDentalVision401k

Key Requirements

•Deep experience operating production infrastructure in AWS.
•Strong Kubernetes fundamentals and ability to debug Kubernetes issues.
•Real Terraform or infrastructure-as-code experience to support automated infrastructure changes.
•Operational judgment around databases, especially Postgres.
•Experience building or operating observability systems and improving reliability for customer-facing SaaS.

Experience:SaaSCustomer-facing systems

Skills:Clear written communicationBias toward automationOperational judgmentLeadership through ambiguityCustomer-focused collaboration

Tech Stack:AWSKubernetesHelmDocker ComposeTerraformPostgresNetworkingGoPythonTypeScriptJavaRuby

Company Brief

Retool

Provides a low-code platform for building internal tools and business applications, enabling developers and teams to assemble UIs on top of databases and APIs to accelerate operational workflows.

Industry: Developer Tools

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: San Francisco, United States

Founded: 2017

Website LinkedIn