Housekeeping Ambassador II|General Housekeeping (AJBR)

Emaar Properties
United Arab Emirates
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 1+ yearsEducation: high_schoolSkills: ["Proactive communication","Guest-focused service","Service recovery"]

Ensure exceptional guest experience by maintaining high housekeeping standards across rooms and public areas. Conduct daily housekeeping operational tasks according to hotel service procedures, preventing complaints through proactive communication and service recovery. Orderliness and cleanliness are maintained in guest rooms, floors, lift landings, corridors, and pantries while representing the brand throughout the guest journey from welcome to farewell.

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Emaar Properties
Emaar Properties
1 day ago

Housekeeping Ambassador II|General Housekeeping (AJBR)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Ensure exceptional guest experience by maintaining high housekeeping standards across rooms and public areas. Conduct daily housekeeping operational tasks according to hotel service procedures, preventing complaints through proactive communication and service recovery. Orderliness and cleanliness are maintained in guest rooms, floors, lift landings, corridors, and pantries while representing the brand throughout the guest journey from welcome to farewell.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Conduct all operational housekeeping tasks while living up to service standards and procedures.
  • •Maintain established cleanliness standards in rooms and public areas, ensuring orderliness and attractive condition of spaces.
  • •Ensure timely ordering and delivery of guest requests.
  • •Prevent complaints and ensure adequate service recovery where needed.
  • •Communicate proactively with fellow ambassadors to deliver a flawless guest experience throughout the journey.

Key Requirements

  • •At least 1-year experience at the same level in a similar/related field, preferably in a 5* hotel.
  • •Proficient in English.
  • •Minimum qualification: high school diploma / higher secondary.
  • •Ability to conduct housekeeping operational tasks while following service standards and procedures.
  • •Demonstrate proactive communication with fellow ambassadors, with the guest’s interests in mind.
Experience:1+ years
Education:High School
Skills:Proactive communicationGuest-focused serviceService recovery
Languages:English

Company Brief

Emaar Properties
Leading Dubai-based global real estate developer and lifestyle company known for master-planned communities and landmark assets such as Burj Khalifa and The Dubai Mall; operates property development, malls, hospitality and related services internationally.
Industry: Real Estate Development
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1997
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