Business Intelligence Analyst 2

Twilio
Colombia
Workplace: RemoteFull timeFunction: Data Analytics & Business IntelligenceExperience: 3-5 yearsSkills: ["Communication","Strategic thinking","Project ownership","Stakeholder management","Problem-solving"]

Use quantitative analysis, technical systems, and leadership in analytics to deliver actionable insights for strategic operations initiatives. You’ll define OKRs, build dashboards and insight-generating reports, standardize and document metrics/models/datasets, and source and process product data for time-critical decisions. Partner with product, compliance, delivery, and product leaders to measure product performance and value, improve reporting post-launch, and enable adoption of dashboards and metrics across stakeholders.

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FursaFursa
Twilio
Twilio
2 days ago

Business Intelligence Analyst 2

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 11 months ago

Job Summary

Use quantitative analysis, technical systems, and leadership in analytics to deliver actionable insights for strategic operations initiatives. You’ll define OKRs, build dashboards and insight-generating reports, standardize and document metrics/models/datasets, and source and process product data for time-critical decisions. Partner with product, compliance, delivery, and product leaders to measure product performance and value, improve reporting post-launch, and enable adoption of dashboards and metrics across stakeholders.
Location: Colombia
Workplace: Remote
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Partner with technical program managers to influence decision-making and planning by defining OKRs and building insight-generating reports and dashboards.
  • •Leverage SQL and data visualization tools to communicate insights and recommendations; standardize, maintain, and document metrics, models, datasets, and dashboards.
  • •Source and identify data and insights for time-critical and strategic decision making.
  • •Partner with leaders to roll out and enable adoption of dashboards and metrics; act as a trusted advisor to build stakeholder partnerships.
  • •Work with product leadership and data producers/consumers to monitor and improve product performance, measure product value, and ensure consistent data quality and availability post-launch.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceRetirement SavingsGenerous TimeParental LeaveWellness Stipend

Key Requirements

  • •3–5 years of professional experience performing quantitative analysis, building dashboards and reports, and converting ambiguous data into actionable insights that influence product and business decisions.
  • •Proficient in writing complex SQL queries and performing data deep dives, using SQL and SQL-like relational data languages.
  • •Minimum 2 years of Tableau experience developing and managing dashboards.
  • •Ability to build reports/metrics/dashboards with data preparation processes such as extraction, cleansing, mapping, loading, and operationalizing workflows in production.
  • •Strong verbal and written communication skills and ability to initiate, refine, and complete projects with minimal guidance in an ambiguous environment.
Experience:3-5 years
Skills:CommunicationStrategic thinkingProject ownershipStakeholder managementProblem-solving
Languages:English
Tech Stack:SQLTableauConfluenceAcrylHivePrestoSparkZeppelinLookerGeminiGitHub CopilotChatGPT

Company Brief

Twilio
Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.
Industry: API Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
Glassdoor
Glassdoor: 4.0
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