TikTok Commerce Account Manager - Fashion

TikTok
São Paulo
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Interpersonal skills","Communication","Negotiation","Analytical thinking","Customer service","Collaboration","Cross-functional teamwork","Adaptability"]

Own and grow relationships with top Brazilian fashion business partners to launch campaigns and expand their exposure. Negotiate and secure deals, support partner growth through creator capabilities and collaborative opportunities, and maintain service quality using performance metrics tied to conversion and customer satisfaction. Partner-facing role that requires strong communication, analytical thinking, and fluency in English and Portuguese within a cross-functional global environment.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Commerce Account Manager - Fashion

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Own and grow relationships with top Brazilian fashion business partners to launch campaigns and expand their exposure. Negotiate and secure deals, support partner growth through creator capabilities and collaborative opportunities, and maintain service quality using performance metrics tied to conversion and customer satisfaction. Partner-facing role that requires strong communication, analytical thinking, and fluency in English and Portuguese within a cross-functional global environment.
Location: São Paulo
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Acquire and manage Brazilian business partners to kick off business focused on the fashion category.
  • •Build and maintain partner relationships, negotiate, and secure best deals based on campaign needs.
  • •Help partners expand exposure by leveraging creators’ capabilities or building their own.
  • •Discover new collaborative opportunities aligned with partners’ short- and long-term development plans.
  • •Use data to understand pain points, define business requirements, identify opportunities, and prioritize solutions.

Key Requirements

  • •3+ years of relevant working experience.
  • •Strong interpersonal skills with excellent communication and negotiation skills, plus logical and analytical thinking.
  • •Customer service orientation and experience working in a client-facing capacity.
  • •Fluent in English and Portuguese, with strong communication and collaboration working cross-functionally in a global environment.
  • •Preferred: experience in in-category management, particularly in fashion, with partners or agency-side roles.
Skills:Interpersonal skillsCommunicationNegotiationAnalytical thinkingCustomer serviceCollaborationCross-functional teamworkAdaptability
Languages:EnglishPortuguese

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn