Lead Supervisor II

Tapestry
New York
Workplace: OnsitePart timeUSD 17 - 27.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Collaboration","Data-driven decision making","Conflict resolution","Coaching","Accountability","Diplomacy","Learning agility"]

Lead the sales floor as a Brand Ambassador for Coach, setting the tone to achieve store sales targets and deliver an exceptional customer experience. Drive store execution of company initiatives, maintain an inclusive, collaborative culture, and analyze sales data to recommend improvements. Recruit, interview, train, and coach the team, enforce policies and store procedures, and provide HR and conflict-resolution support when needed.

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FursaFursa
Tapestry
Tapestry
3 hours ago

Lead Supervisor II

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: first listed 2 weeks ago

Job Summary

Lead the sales floor as a Brand Ambassador for Coach, setting the tone to achieve store sales targets and deliver an exceptional customer experience. Drive store execution of company initiatives, maintain an inclusive, collaborative culture, and analyze sales data to recommend improvements. Recruit, interview, train, and coach the team, enforce policies and store procedures, and provide HR and conflict-resolution support when needed.
Location: New York
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a Brand Ambassador embodying Coach values and increasing brand awareness.
  • •Lead implementation of company initiatives and support full operation of the business.
  • •Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance.
  • •Recruit, interview, train, evaluate, and provide feedback to improve individual and team performance; enforce policies and procedures.

Pay and Benefits

Salary: USD 17 - 27.75
Perks:Health InsuranceDentalVision401kPaid PaternityPaid MaternityCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Ability to lift and carry at least 25 pounds regularly (up to 50 pounds occasionally).
  • •Ability to bend, reach, stretch, climb, kneel, and maneuver the sales floor and stockroom.
  • •Support team compliance with company policies and store operational procedures.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusCollaborationData-driven decision makingConflict resolutionCoachingAccountabilityDiplomacyLearning agility

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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