Process Support Engineer - Inline 3D X-ray

Applied Materials
Shanghai
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 2-4 yearsSkills: ["Analytical problem-solving","Independent and collaborative work","Customer service","Work under pressure","Communication"]

Provide high-visibility, customer-facing support for an inline 3D X-ray inspection process tool, including on-site installations, system diagnoses, and service/repair of complex equipment. Partner with customers and R&D to develop leading-edge semiconductor processes, design and analyze DOE experiments, and perform root-cause troubleshooting. Travel to customer fabs, support qualification and tool bring-up, and communicate findings to internal and customer stakeholders to improve workflows and process performance.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Applied Materials
Applied Materials
1 month ago

Process Support Engineer - Inline 3D X-ray

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Provide high-visibility, customer-facing support for an inline 3D X-ray inspection process tool, including on-site installations, system diagnoses, and service/repair of complex equipment. Partner with customers and R&D to develop leading-edge semiconductor processes, design and analyze DOE experiments, and perform root-cause troubleshooting. Travel to customer fabs, support qualification and tool bring-up, and communicate findings to internal and customer stakeholders to improve workflows and process performance.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Provide on-site installations, system diagnoses, and service/repair for complex systems and equipment.
  • •Work with customers to develop leading-edge processes for advanced semiconductor chips.
  • •Create and analyze DOE experiments using statistics and compile high-level technical reports.
  • •Troubleshoot complex tool performance issues and perform root cause analyses to resolve process and customer product problems.
  • •Travel to customer sites and coordinate with internal engineering/service teams to support inline 3D X-ray inspection workflows and qualifications.

Key Requirements

  • •Bachelor’s degree in chemistry/physics, materials engineering, electrical engineering, optoelectronics or a related field.
  • •2–4 years of experience in the semiconductor fab or equipment industry.
  • •Communication proficiency in English.
  • •Master’s degree or PhD in a related field.
  • •Background in X-ray technology, synchrotron instrumentation, or similar photon-based techniques.
Experience:2-4 yearsSemiconductorCapital equipment
Skills:Analytical problem-solvingIndependent and collaborative workCustomer serviceWork under pressureCommunication
Languages:EnglishMandarin
Tech Stack:PythonLinuxWindowsEPICSJMPSPCMATLABMathematicaDesign of Experiments (DOE)

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor