Customer On-Site - Mechanicsburg, PA (Third Shift)

Traba
United States
Workplace: OnsiteFull timeUSD 24 - 27 hourlyFunction: Field Service, Maintenance & Skilled TradesExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Relationship-building","Problem-solving","Organization","Professionalism"]

Serve as the on-site main point of contact between Traba’s workforce and the client’s leadership team in a fast-paced warehouse environment. Own day-to-day worker support, including onboarding, scheduling coordination, and performance assistance. Bridge communication between the client site, Traba Ops, and Worker Support teams, proactively flag issues, and ensure smooth incident escalation and shift coverage. Drive account growth through wallet expansion opportunities.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Traba
Traba
1 day ago

Customer On-Site - Mechanicsburg, PA (Third Shift)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Serve as the on-site main point of contact between Traba’s workforce and the client’s leadership team in a fast-paced warehouse environment. Own day-to-day worker support, including onboarding, scheduling coordination, and performance assistance. Bridge communication between the client site, Traba Ops, and Worker Support teams, proactively flag issues, and ensure smooth incident escalation and shift coverage. Drive account growth through wallet expansion opportunities.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Serve as the primary relationship owner between site supervisors, workers, and Traba.
  • •Coordinate on-site onboarding, introductions, first-day check-ins, and start schedules for new hires.
  • •Provide worker support including clock-in help, pay questions, and performance feedback; escalate issues as needed.
  • •Bridge communication between the client site, Traba Ops, and Worker Support teams; handle incident management and escalations.
  • •Support day-to-day site operations with shift and schedule management and ensure adequate staffing coverage and PPE distribution.

Pay and Benefits

Salary: USD 24 - 27 hourly

Key Requirements

  • •High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
  • •1–2+ years of experience in operations or customer-facing environments, including staffing, manufacturing, warehouse, retail, food service, teaching, or on-site coordination.
  • •Strong interpersonal and communication skills (email and in-person).
  • •Professional demeanor and ability to represent Traba with both workers and client stakeholders.
  • •Organized, detail-oriented, proactive problem-solving in fast-paced warehouse environments.
Experience:1+ yearsOperationsCustomer-facingStaffingWarehouseManufacturing
Education:High School
Skills:CommunicationRelationship-buildingProblem-solvingOrganizationProfessionalism

Company Brief

Traba
Provides a platform to hire, pay, and manage hourly and flexible workers, combining time tracking, payroll, and compliance tools to simplify workforce management for companies that rely on contingent labor.
Industry: HR Tech
Website