MX Finance & Ops Lead - HQ

Delivery Hero
Barcelona
Workplace: HybridFull timeFunction: Business OperationsExperience: 5+ yearsEducation: bachelorsSkills: ["Structured problem-solving","Analytical thinking","Data-driven approach","Communication","Stakeholder management"]

Own the global financial narrative for the Customer Refunds & Compensations (R&C) team, driving cost performance, governance, and measurable value-loss reduction. Lead global KPI tracking, business planning (BP, reforecasts, monthly BE revisions), and cross-functional challenge of regional cost deviations. Run monthly finance reviews, execute global cost-optimization projects, and build scalable financial tools and dashboards to support decision-making across markets.

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FursaFursa
Delivery Hero
Delivery Hero
1 week ago

MX Finance & Ops Lead - HQ

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Job Summary

Own the global financial narrative for the Customer Refunds & Compensations (R&C) team, driving cost performance, governance, and measurable value-loss reduction. Lead global KPI tracking, business planning (BP, reforecasts, monthly BE revisions), and cross-functional challenge of regional cost deviations. Run monthly finance reviews, execute global cost-optimization projects, and build scalable financial tools and dashboards to support decision-making across markets.
Location: Barcelona
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Own and drive global R&C financial KPIs, tracking cost performance against Business Plans and Best Estimates and identifying structural drivers of value loss.
  • •Lead R&C financial planning, including BP creation, reforecasts, and monthly BE revisions prioritizing high-ROI interventions and investment reallocations.
  • •Identify inefficiencies, challenge regional teams on cost deviations, and ensure clear action plans with measurable outcomes.
  • •Run R&C Monthly Finance Review to ensure consistent reporting, performance storytelling, and accountability for senior management.
  • •Lead cross-functional cost optimization projects and build scalable financial performance tools and dashboards to support decision-making across markets.

Key Requirements

  • •Bachelor’s degree in Business Administration, Finance, or Accounting.
  • •5+ years of experience in Finance, FP&A, Controlling, Strategy, or Operations roles.
  • •Ability to connect operational metrics to financial impact and build robust Business Plans and Best Estimates.
  • •Experience influencing cross-functional stakeholders (Finance, Regional Ops, Commercial) to drive global cost-saving projects without direct authority.
  • •Strong analytical, structured problem-solving, and a data-driven approach, with excellent communication and stakeholder management.
Experience:5+ years
Education:Bachelor's
Skills:Structured problem-solvingAnalytical thinkingData-driven approachCommunicationStakeholder management
Languages:English
Tech Stack:G SuiteSheetsPresentationsExcel

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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