Business Administration Representative – Customer Service

Qureos
Nashville
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: associatesSkills: ["Communication","Problem-solving","Organizational skills","Attention to detail","Prioritization"]

Provide administrative and customer service support by answering inquiries via phone, email, and in person. Process customer requests such as account updates, orders, payments, and documentation while maintaining accurate records and updating databases. Coordinate with internal teams to resolve issues, handle complaints professionally, and assist management with operational tracking, reporting, and administrative projects. Follow company policies and customer service guidelines to ensure smooth daily operations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Qureos
Qureos
3 weeks ago

Business Administration Representative – Customer Service

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Provide administrative and customer service support by answering inquiries via phone, email, and in person. Process customer requests such as account updates, orders, payments, and documentation while maintaining accurate records and updating databases. Coordinate with internal teams to resolve issues, handle complaints professionally, and assist management with operational tracking, reporting, and administrative projects. Follow company policies and customer service guidelines to ensure smooth daily operations.
Location: Nashville
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Respond to customer inquiries via phone, email, and in-person with professionalism and efficiency.
  • •Provide accurate information about products, services, policies, and procedures.
  • •Process customer requests including account updates, orders, payments, and documentation.
  • •Maintain accurate customer records and update databases as needed.
  • •Coordinate with internal departments to resolve customer issues and complete requests, including handling complaints and concerns.

Key Requirements

  • •High school diploma or equivalent required; associate degree in business administration or related field preferred.
  • •Previous experience in customer service, office administration, or business support preferred.
  • •Strong communication and problem-solving skills.
  • •Excellent organizational skills and attention to detail.
  • •Proficiency with Microsoft Office Suite and customer relationship management (CRM) systems.
Education:Associate's in business administration or related field
Skills:CommunicationProblem-solvingOrganizational skillsAttention to detailPrioritization
Tech Stack:Microsoft Office SuiteCRM systemsData entryDatabases

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn