Supervisor, Data Center Operations

X AI
Memphis
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Education: high_schoolSkills: ["Leadership","Communication","Prioritization","Time management","Cross-functional collaboration"]

Supervise the health and performance of server and network infrastructure across data centers and global points of presence. Lead and mentor a team of technicians while driving continuous improvement in MTTD and MTTR. Own installation, maintenance, troubleshooting, and operational processes for power, fiber/optics, and decommissioning, while coordinating with engineering for hardware intake and repairs. Manage Jira tickets, enforce SOPs and safety protocols, and provide on-call support for critical events.

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FursaFursa
X AI
X AI
16 hours ago

Supervisor, Data Center Operations

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Supervise the health and performance of server and network infrastructure across data centers and global points of presence. Lead and mentor a team of technicians while driving continuous improvement in MTTD and MTTR. Own installation, maintenance, troubleshooting, and operational processes for power, fiber/optics, and decommissioning, while coordinating with engineering for hardware intake and repairs. Manage Jira tickets, enforce SOPs and safety protocols, and provide on-call support for critical events.
Location: Memphis
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Manager level

Key Responsibilities

  • •Lead and mentor a team of data center technicians to foster excellence and continuous improvement.
  • •Oversee installation, maintenance, and troubleshooting of server and network infrastructure.
  • •Manage and optimize data center operations including power supply cabling, fiber/optics labeling, and hardware decommissioning.
  • •Develop and enforce SOPs and safety protocols, coordinating with engineering and provisioning teams for hardware intake and repair.
  • •Manage operations tickets via Jira, lead efficiency initiatives to reduce downtime, and provide on-call support for critical events.

Key Requirements

  • •High school diploma or equivalency certificate.
  • •5+ years’ experience working with server, storage, compute, and network hardware.
  • •5+ years’ experience troubleshooting and repairing servers and networking infrastructure.
  • •Proven leadership experience in a data center or technical operations environment.
  • •Ability to work evenings and weekends and respond to site operational needs.
Education:High School
Skills:LeadershipCommunicationPrioritizationTime managementCross-functional collaboration
Languages:English
Tech Stack:LinuxPythonBashJira

Company Brief

X AI
Develops advanced artificial intelligence models and research aimed at building safe, general AI and understanding the fundamental nature of the universe. Focuses on large-scale AI systems, research publications, and building foundational AI capabilities.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Early Stage Startup
Headquarters: San Francisco, United States
Founded: 2023
Website