Claims Specialist

Aon
Johannesburg
Workplace: HybridFull timeFunction: Insurance & ActuarialExperience: 1-3 yearsEducation: high_schoolSkills: ["Communication","Interpersonal skills","Organizational skills","Teamwork","Leadership"]

Manage a portfolio of specialty insurance claims from notification to settlement, providing proactive claims advocacy and technical support. Work with insurers, loss adjusters, attorneys, and other service providers to resolve issues efficiently. Investigate coverage applicability and liability, interpret policy wordings and endorsements, maintain accurate claims records, and produce claims reports and management information. Escalate complex, high-value matters and contribute to process improvements and SLA/client outcomes.

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FursaFursa
Aon
Aon
2 days ago

Claims Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Manage a portfolio of specialty insurance claims from notification to settlement, providing proactive claims advocacy and technical support. Work with insurers, loss adjusters, attorneys, and other service providers to resolve issues efficiently. Investigate coverage applicability and liability, interpret policy wordings and endorsements, maintain accurate claims records, and produce claims reports and management information. Escalate complex, high-value matters and contribute to process improvements and SLA/client outcomes.
Location: Johannesburg
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Manage a portfolio of claims from notification through final settlement with timely resolution.
  • •Provide proactive claims advocacy and technical support to represent clients’ interests through the claims process.
  • •Investigate and analyze claims to determine coverage applicability, liability considerations, and policy responses.
  • •Review and interpret policy wordings, endorsements, and underwriting information to provide accurate claims guidance.
  • •Maintain accurate claims records and prepare claims reports, statistics, and management information for stakeholders.

Key Requirements

  • •Minimum Grade 12 or equivalent; a degree is preferable.
  • •Registered as a representative with the FSB under the FAIS Act.
  • •Registered as an associate with the IISA Knowledge.
  • •1–3 years of experience in a similar or related claims role.
  • •Advanced analytical, technical, and problem-solving skills with excellent knowledge of policy wordings.
Experience:1-3 yearsInsurance
Education:High School
Skills:CommunicationInterpersonal skillsOrganizational skillsTeamworkLeadership
Certifications:FAIS (FSB representative)IISA (associate)
Languages:English
Tech Stack:MS WordPowerPointExcel

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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