PRADA Client Advisor Osaka Umeda Hankyu 2F Bag

Prada Group
Osaka
Workplace: OnsiteFull timeFunction: SalesEducation: high_schoolSkills: ["Client focus","Communication","Personal accountability","Teamwork","Attention to detail"]

Provide an exceptional, memorable client experience as a PRADA brand ambassador by understanding customer needs and building meaningful relationships. Own individual sales and KPI targets, support store and e-commerce performance, and maintain high-quality service. Use CRM systems and digital tools to capture client information, drive personalized outreach, and support omnichannel initiatives. Collaborate with teams to handle client feedback and ensure consistent luxury care for products and the retail environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Prada Group
Prada Group
1 day ago

PRADA Client Advisor Osaka Umeda Hankyu 2F Bag

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Provide an exceptional, memorable client experience as a PRADA brand ambassador by understanding customer needs and building meaningful relationships. Own individual sales and KPI targets, support store and e-commerce performance, and maintain high-quality service. Use CRM systems and digital tools to capture client information, drive personalized outreach, and support omnichannel initiatives. Collaborate with teams to handle client feedback and ensure consistent luxury care for products and the retail environment.
Location: Osaka
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Create a warm, polished environment and deliver outstanding service aligned with the “Client Journey Ceremony.”
  • •Drive individual sales performance to exceed personal targets and contribute to store success.
  • •Maintain top-level customer service and sales quality while aiming to achieve KPI goals.
  • •Demonstrate deep product and brand knowledge (history, culture, brand DNA) to enhance customer communication.
  • •Capture customer information, accurately update CRM, and support personalized relationship-building for future business opportunities. —

Key Requirements

  • •High school education or above (高卒以上).
  • •Passion for fashion and being a PRADA fan.
  • •Sales and client relationship building experience with luxury brands, premium luxury, or select shops.
  • •Strong experience selling ready-to-wear, shoes, and leather goods.
  • •Business-level proficiency in English/Chinese/Korean, and required business-level Japanese proficiency; plus responsibility and professional conduct.
Experience:Luxury fashionPremium luxuryRetailE-commerce
Education:High School
Skills:Client focusCommunicationPersonal accountabilityTeamworkAttention to detail
Languages:JapaneseEnglishChineseKorean
Tech Stack:CRM systemSmartphoneDigital toolsE-commerce

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn