AVP II - IRM

HSBC
Shanghai
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Presentation","Influencing","Customer needs assessment","Business acumen"]

Actively target prospective commercial customers and build a sustainable pipeline through referral networks. Establish and grow a customer portfolio via new acquisition and cross-selling of HSBC banking products. Deliver a high-quality customer onboarding experience while ensuring customer needs are met and representing the HSBC brand. Perform due diligence to protect the bank’s assets and reputation.

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HSBC
HSBC
4 hours ago

AVP II - IRM

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Last checked: 4 hours agoStatus: Live

Job Summary

Actively target prospective commercial customers and build a sustainable pipeline through referral networks. Establish and grow a customer portfolio via new acquisition and cross-selling of HSBC banking products. Deliver a high-quality customer onboarding experience while ensuring customer needs are met and representing the HSBC brand. Perform due diligence to protect the bank’s assets and reputation.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Actively target prospective customers to earn the primary banking relationship, including depository, transactional, payments, and lending needs.
  • •Build a network of referral sources to generate new-to-bank leads and sustain the prospect pipeline.
  • •Establish a customer portfolio through new customer acquisition and grow it through cross-selling.
  • •Deliver stellar customer experience through effective onboarding and ensuring customer banking needs are met while representing the HSBC brand.
  • •Protect the bank’s assets and reputation by performing due diligence on prospects and their businesses.

Pay and Benefits

Perks:Flexible Working

Key Requirements

  • •University graduate or above with 3+ years of financial services experience, preferably in commercial banking.
  • •Ability to identify and meet customer needs across a broad range of international products and services.
  • •Strong business acumen and international commercial awareness, including economic, cultural, procedural, and regulatory issues.
  • •Good communication, presentation, and influencing skills.
  • •Good command of written and spoken English.
Experience:3+ yearsFinancial servicesCommercial banking
Education:Bachelor's
Skills:CommunicationPresentationInfluencingCustomer needs assessmentBusiness acumen
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn