VP, Operations and Services

Equativ
New York
Workplace: HybridFull timeUSD 200,000 - 225,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Leadership","Communication","Executive-level decision-making","Process improvement","Client service focus"]

Lead a newly created operations and services organization that unifies Ad Operations, Traffic Management, Account Management/Client Services, and Demand Optimization. Drive consistent goals, KPIs, reporting, and escalation processes while partnering closely with Sales, Product, and Finance to improve the handoff from signed deals through delivery and ongoing account management. Improve operational workflows with automation and AI, own client experience through executive escalations, and develop leaders across multiple functions.

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Equativ
Equativ
6 days ago

VP, Operations and Services

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Last checked: 15 hours agoStatus: Live

Job Summary

Lead a newly created operations and services organization that unifies Ad Operations, Traffic Management, Account Management/Client Services, and Demand Optimization. Drive consistent goals, KPIs, reporting, and escalation processes while partnering closely with Sales, Product, and Finance to improve the handoff from signed deals through delivery and ongoing account management. Improve operational workflows with automation and AI, own client experience through executive escalations, and develop leaders across multiple functions.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Director level

Key Responsibilities

  • •Unify Ad Operations, Traffic Management, Account Management/Client Services, and Demand Optimization under a unified operating model.
  • •Lead and develop managers across each function; establish ownership, accountability, consistent goals, KPIs, reporting, and escalations.
  • •Partner with Sales leadership to improve the handoff from contract signing through campaign delivery and ongoing account management.
  • •Simplify and automate operational workflows for campaign trafficking, QA, reporting, and other processes using data and AI/technology.
  • •Own the client experience end-to-end, including executive escalation for complex issues and building stronger links between execution, satisfaction, retention, and growth.

Pay and Benefits

Salary: USD 200,000 - 225,000 annually

Key Requirements

  • •10+ years of experience across ad operations, revenue operations, account management, client services, or related functions in ad tech, digital media, or programmatic advertising.
  • •5+ years of senior leadership experience, including leading managers and multiple functions.
  • •Strong understanding of programmatic and direct advertising, including ad serving, SSPs/DSPs, trafficking, campaign delivery, and demand/yield optimization.
  • •Experience bringing together teams or functions that previously operated separately.
  • •Track record of improving processes, efficiency, and client service within a growing organization.
Experience:Ad techDigital mediaProgrammatic advertising
Skills:LeadershipCommunicationExecutive-level decision-makingProcess improvementClient service focus
Tech Stack:Programmatic advertisingDirect advertisingAd servingSSPDSPCampaign traffickingCreative QAYield optimizationPricingInventory optimizationAI

Company Brief

Equativ
Provides a unified adtech platform for publishers and advertisers, offering ad serving, SSP/DSP capabilities, header bidding, monetization, and analytics to optimize digital advertising across formats and channels.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 2001
WebsiteLinkedIn