Associate Account Manager - Morocco (Casablanca)

Fresha
Casablanca
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1-2 yearsSkills: ["Communication","Listening","Time management","Self-starter","Problem-solving"]

Drive monetisation, retention, and revenue growth by building relationships with Fresha partners and proactively educating them on the value of the platform. Analyze account performance to execute upsell plans, maintain strong partner experience via online meetings, and implement a consistent contact strategy to reduce churn. The role is ideal for an Arabic- and English-fluent, commercially motivated self-starter with prior SDR and revenue account management experience, ideally in SaaS.

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FursaFursa
Fresha
Fresha
3 days ago

Associate Account Manager - Morocco (Casablanca)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Drive monetisation, retention, and revenue growth by building relationships with Fresha partners and proactively educating them on the value of the platform. Analyze account performance to execute upsell plans, maintain strong partner experience via online meetings, and implement a consistent contact strategy to reduce churn. The role is ideal for an Arabic- and English-fluent, commercially motivated self-starter with prior SDR and revenue account management experience, ideally in SaaS.
Location: Casablanca
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Meet KPIs for monetisation, retention, and revenue growth by engaging with and educating partners
  • •Analyze reports and execute plans to upsell and increase monetised revenue from existing accounts
  • •Build partner relationships by attending online video meetings with accounts
  • •Administer a consistent contact strategy across a portfolio to keep partners engaged and reduce churn
  • •Operate in a fast-paced, changing environment autonomously while delivering impact

Key Requirements

  • •Fluent in Arabic and English
  • •1-2 years experience as an SDR and 1-2 years experience as a revenue generating account manager
  • •Demonstrable experience managing and driving commercial growth in large account bases, ideally in the SaaS industry
  • •Experience selling into SMB
  • •Excellent communication and listening skills with strong time management and a proactive approach
Experience:1-2 yearsSaaSSMB
Skills:CommunicationListeningTime managementSelf-starterProblem-solving
Languages:ArabicEnglish

Company Brief

Fresha
Fresha operates a global bookings and business management platform for salons, spas and beauty professionals, offering appointment scheduling, point-of-sale, payments, marketing tools and a consumer marketplace to connect clients with local services.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: London, United Kingdom
Founded: 2015
WebsiteLinkedIn