Remote Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Assist customers remotely by answering inquiries via phone, email, live chat, and messaging platforms. Resolve complaints, process orders, returns, refunds, and account updates, and maintain accurate CRM records. Work independently while following company procedures and confidentiality requirements, escalating complex issues as needed. Contribute to customer satisfaction and productivity goals while staying current on company products, services, and policies.

Location: Phoenix

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Respond to customer inquiries via phone, email, live chat, or messaging platforms.
•Resolve customer complaints professionally and efficiently.
•Process orders, returns, refunds, and account updates.
•Maintain accurate customer records in CRM systems.
•Escalate complex issues to the appropriate department when necessary.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kPaid Training

Key Requirements

•High school diploma or equivalent (associate's or bachelor's degree preferred).
•Previous customer service or call center experience preferred.
•Excellent verbal and written communication skills.
•Strong computer skills with familiarity with Microsoft Office and CRM software.
•Ability to multitask in a fast-paced environment and maintain reliable high-speed internet and a quiet home workspace.

Education:High School

Skills:CommunicationProblem-solvingMultitaskingTime managementConfidentiality

Tech Stack:Microsoft OfficeCRMZoomMicrosoft TeamsSlack

Company Brief

Qureos

Website

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Qureos

5 days ago

Remote Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Phoenix

Workplace: Remote

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Respond to customer inquiries via phone, email, live chat, or messaging platforms.
•Resolve customer complaints professionally and efficiently.
•Process orders, returns, refunds, and account updates.
•Maintain accurate customer records in CRM systems.
•Escalate complex issues to the appropriate department when necessary.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kPaid Training

Key Requirements

•High school diploma or equivalent (associate's or bachelor's degree preferred).
•Previous customer service or call center experience preferred.
•Excellent verbal and written communication skills.
•Strong computer skills with familiarity with Microsoft Office and CRM software.
•Ability to multitask in a fast-paced environment and maintain reliable high-speed internet and a quiet home workspace.

Education:High School

Skills:CommunicationProblem-solvingMultitaskingTime managementConfidentiality

Tech Stack:Microsoft OfficeCRMZoomMicrosoft TeamsSlack

Company Brief

Qureos

Website