Claims Handler

Davies
Anywhere
Workplace: HybridFull timeFunction: Insurance & ActuarialSkills: ["Communication","Customer-centric","Attention to detail","Proactive","Adaptability"]

Join Davies’ Property claims team in Stoke as the first point of contact for customers handling claims that matter. You’ll liaise with policyholders, insurers, and suppliers, analyze policies to determine coverage, and keep clients updated with clear correspondence. Set up new claims, appoint contractors, update internal systems, and arrange payments and settlements while ensuring contractual and regulatory compliance.

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Davies
Davies
3 days ago

Claims Handler

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Join Davies’ Property claims team in Stoke as the first point of contact for customers handling claims that matter. You’ll liaise with policyholders, insurers, and suppliers, analyze policies to determine coverage, and keep clients updated with clear correspondence. Set up new claims, appoint contractors, update internal systems, and arrange payments and settlements while ensuring contractual and regulatory compliance.
Location: Anywhere
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Insurance & Actuarial

Key Responsibilities

  • •Liaise with customers, insurers, suppliers, and colleagues to progress claims.
  • •Analyze policies to determine claim coverage and devise efficient claims processing strategies.
  • •Keep policyholders informed about claim progress through well-crafted correspondence.
  • •Set up new claims, appoint contractors, and update internal systems.
  • •Issue payments and arrange settlements while ensuring compliance with contractual and regulatory requirements.

Pay and Benefits

Perks:PensionLife AssuranceDentalEapPaid LeaveCycle ToLease Car

Key Requirements

  • •Strong numeracy, literacy, and IT skills to manage claims accurately.
  • •A customer-centric approach and excellent communication to support policyholders with empathy.
  • •Ability to analyze insurance policies to determine claim coverage and processing strategies.
  • •Comfort handling challenging conversations with professionalism and adaptability.
  • •Ensure claims are processed in line with contractual and regulatory requirements.
Skills:CommunicationCustomer-centricAttention to detailProactiveAdaptability

Company Brief

Davies
Davies is a specialist professional services and technology firm delivering claims, underwriting, and risk solutions to insurers, reinsurers, brokers and regulated businesses globally, with major capabilities in claims management, forensics, and digital transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: City of London, United Kingdom
Founded: 1968
Glassdoor
Glassdoor: 3.8
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