FEP Customer Engineer I Senior

Applied Materials
Japan
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: associatesSkills: ["Communication","Troubleshooting","Customer coordination","Willingness to learn","Safety awareness"]

Install, maintain, and upgrade customer equipment by partnering with Senior Field Service Engineers. Diagnose and troubleshoot using digital analytics and basic diagnostic techniques, then perform preventive and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (with training). Coordinate directly with customers while meeting on-site safety and environmental requirements in a clean-room environment that may involve extensive physical work.

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Applied Materials
Applied Materials
1 month ago

FEP Customer Engineer I Senior

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Last checked: 4 hours agoStatus: Live

Job Summary

Install, maintain, and upgrade customer equipment by partnering with Senior Field Service Engineers. Diagnose and troubleshoot using digital analytics and basic diagnostic techniques, then perform preventive and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (with training). Coordinate directly with customers while meeting on-site safety and environmental requirements in a clean-room environment that may involve extensive physical work.
Location: Japan
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment.
  • •Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues with guidance.
  • •Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers during installations and service work.
  • •Fulfill additional assigned duties as needed.
Travel: Low travel

Pay and Benefits

Perks:Travel Allowance

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or trade certification.
  • •Basic mechanical aptitude and the ability to interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Effective written and verbal communication skills.
  • •Basic knowledge of Microsoft Excel, Word, and PowerPoint, plus a valid driver’s license (ability to obtain a passport if travel is required).
Experience:Field service supportTechnical field
Education:Associate's
Skills:CommunicationTroubleshootingCustomer coordinationWillingness to learnSafety awareness
Licenses:Driver’s license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital analyticsDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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