Telesales Executive (Jakarta, ID, 13930)

Aramex
Jakarta
Workplace: OnsiteFull timeFunction: SalesExperience: 1-3 yearsEducation: bachelorsSkills: ["Communication Skills","Customer Service Orientation","Interpersonal Skills","Relationship Building","Results Oriented","Teamwork","Leadership Behaviors","Organizational Skills","Time Management","Customer Engagement"]

Support business growth by conducting outbound calls to introduce Aramex products and services, qualify prospective customers, and generate a pipeline of leads for the Business Development team. Schedule appointments, follow up on campaigns and inquiries, and maintain positive customer relationships through accurate data capture. Keep customer and prospect records updated in company systems/CRM, report call and lead performance metrics, and gather market intelligence to support sales and marketing initiatives.

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Aramex
Aramex
1 day ago

Telesales Executive (Jakarta, ID, 13930)

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Last checked: 7 hours agoStatus: Live

Job Summary

Support business growth by conducting outbound calls to introduce Aramex products and services, qualify prospective customers, and generate a pipeline of leads for the Business Development team. Schedule appointments, follow up on campaigns and inquiries, and maintain positive customer relationships through accurate data capture. Keep customer and prospect records updated in company systems/CRM, report call and lead performance metrics, and gather market intelligence to support sales and marketing initiatives.
Location: Jakarta
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Conduct outbound calls to potential and existing customers to introduce Aramex products and services.
  • •Identify and qualify prospective customers based on business needs, and generate/maintain a pipeline of qualified leads.
  • •Schedule appointments and meetings for Business Development representatives, and follow up on campaigns, inquiries, and sales leads.
  • •Build and maintain customer relationships through professional communication, capturing accurate customer requirements and information.
  • •Maintain accurate customer and prospect records in company systems, update lead status and call activities, and prepare performance/conversion reports.

Key Requirements

  • •Bachelor’s Degree in Business, Marketing, Communications, or a related field.
  • •1-3 years of experience in telemarketing, customer service, inside sales, call center, lead generation, or related roles.
  • •Experience making outbound calls and engaging with customers is preferred.
  • •Strong communication and interpersonal skills, including comfortable daily phone communication.
  • •Proficiency in Microsoft Office (Word, Excel, PowerPoint) plus good organizational and time management skills.
Experience:1-3 years
Education:Bachelor's in Business, Marketing, Communications, or related field
Skills:Communication SkillsCustomer Service OrientationInterpersonal SkillsRelationship BuildingResults OrientedTeamworkLeadership BehaviorsOrganizational SkillsTime ManagementCustomer Engagement
Languages:English
Tech Stack:Microsoft OfficeWordExcelPowerPointCRM

Company Brief

Aramex
Global logistics and transportation provider offering international and domestic express, freight forwarding, warehousing, and e‑commerce fulfilment services across 600+ cities and 70+ countries.
Industry: Logistics
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1982
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