Customer Experience Banker- Boiling Springs , SC

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: high_schoolSkills: ["Customer service","Relationship management","Sales acumen","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships by identifying goals and recommending appropriate deposit and banking products. Accurately process transactions, balance daily, and deliver exemplary service while educating customers on deposit offerings. Use a disciplined outreach and follow-up process to deepen relationships and refer customers to other bank teams, while adhering to operational, security, risk, and regulatory policies.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Huntington Bancshares
Huntington Bancshares
1 day ago

Customer Experience Banker- Boiling Springs , SC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships by identifying goals and recommending appropriate deposit and banking products. Accurately process transactions, balance daily, and deliver exemplary service while educating customers on deposit offerings. Use a disciplined outreach and follow-up process to deepen relationships and refer customers to other bank teams, while adhering to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products.
  • •Proactively grow customer relationships through follow-up, outbound calling, and referrals.
  • •Refer customers to other bank areas to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Understand and educate customers on consumer deposit products.
  • •Proactively identify opportunities to grow customer relationships using a disciplined follow-up and outbound calling process.
  • •Comply with operational, security, risk, and regulatory policies and procedures.
  • •Meet basic qualifications: High School Diploma/GED with at least 1 year of customer service or military service in a related role, or a Bachelor’s Degree.
Experience:BankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceRelationship managementSales acumenCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn