Customer Experience Banker (Hale, MI)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation","Problem solving"]

Serve walk-in customers as a Financial Concierge by delivering excellent service, resolving issues, and accurately handling transactions while balancing daily. Proactively identify customer financial goals, educate customers on consumer deposit products, and grow relationships through a disciplined sales process, new-customer follow-up, outbound calling, and referrals. Adhere to operational, security, risk, and regulatory policies while deepening partnerships by connecting customers to other bank areas.

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Huntington Bancshares
Huntington Bancshares
1 day ago

Customer Experience Banker (Hale, MI)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve walk-in customers as a Financial Concierge by delivering excellent service, resolving issues, and accurately handling transactions while balancing daily. Proactively identify customer financial goals, educate customers on consumer deposit products, and grow relationships through a disciplined sales process, new-customer follow-up, outbound calling, and referrals. Adhere to operational, security, risk, and regulatory policies while deepening partnerships by connecting customers to other bank areas.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Understand and educate customers on consumer deposit products.
  • •Proactively grow customer relationships via a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships and partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED and at least 1 year of customer service (or military service) in an administration/contracting/civil affairs or similar role, or a bachelor’s degree.
  • •Proficiency educating customers on consumer deposit products.
  • •At least 1 year of customer service in banking/financial services or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentationProblem solving
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn