Director – Regulatory Advisory & Practices

American Express
Charlotte, New York
Workplace: HybridFull timeUSD 123,000 - 215,250 annuallyFunction: Quality & Regulatory (Non-Software)Experience: 7+ yearsSkills: ["Business judgment","Interpersonal communication","Stakeholder management","Analytical skills","Ability to influence"]

Lead 1st Line of Defense regulatory advisory and practices to support the Global Merchant & Network Services business. Serve as the bridge between the business and second-line functions to drive proactive monitoring, risk/control assessments, compliance testing, issue tracking, and remediation closure. Translate regulatory requirements into practical controls, govern exceptions and senior updates, and partner on regulatory change management, reporting, and training to strengthen the control environment.

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FursaFursa
American Express
American Express
2 days ago

Director – Regulatory Advisory & Practices

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Last checked: 20 hours agoStatus: Live

Job Summary

Lead 1st Line of Defense regulatory advisory and practices to support the Global Merchant & Network Services business. Serve as the bridge between the business and second-line functions to drive proactive monitoring, risk/control assessments, compliance testing, issue tracking, and remediation closure. Translate regulatory requirements into practical controls, govern exceptions and senior updates, and partner on regulatory change management, reporting, and training to strengthen the control environment.
Location: Charlotte, New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Quality & Regulatory (Non-Software)
Seniority: Director level

Key Responsibilities

  • •Serve as a key point of contact between the business and second-line functions to support issue identification, remediation, and closure.
  • •Ensure adherence to regulatory requirements, internal policies, and Network and Merchant standards via proactive monitoring, assessment, and issue management.
  • •Lead risk and control assessments, compliance testing, issue tracking, and remediation aligned with enterprise governance frameworks.
  • •Partner with business and operational teams to embed compliance requirements into processes, initiatives, and operational workflows.
  • •Review and challenge compliance reporting, metrics, and dashboards; support audits, regulatory exams, and management reviews.

Pay and Benefits

Salary: USD 123,000 - 215,250 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability InsuranceRetirement SavingsPaid Leave

Key Requirements

  • •7–10+ years of compliance, legal, or risk experience within a financial institution, preferably in a business-aligned or first line of defense role.
  • •Deep knowledge of U.S. banking and securities regulations (e.g., BSA/AML, Reg Z, Reg E, Reg W, Fair Lending, UDAAP).
  • •Experience designing and implementing compliance controls, programs, and assessments.
  • •Strong understanding of the payments industry and bank regulatory environment and expectations of federal and state regulators.
  • •Ability to lead risk/control assessments, compliance testing, issue management, remediation tracking, and governance reporting.
Experience:7+ yearsFinancial servicesPayments
Skills:Business judgmentInterpersonal communicationStakeholder managementAnalytical skillsAbility to influence
Certifications:CRCMCAMSCCEP
Tech Stack:TableauSQLPower AppsMicroStrategyMicrosoft ExcelMicrosoft PowerPointMicrosoft WordVisioMicrosoft Office

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn