Optasia

2 months ago

Head of People Operations, Fintech

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Senior leadership role building scalable global People Operations for a fast-growth fintech telecoms business. Own onboarding, policy governance, HR systems, and international compliance across multiple markets; drive data-driven HR analytics, AI workflow automation, and vendor management; partner with Legal, Finance, Payroll, IT to mitigate risk and improve service delivery; lead governance and documentation to standardize processes while balancing local relevance.

Location: Athens

Workplace: Hybrid

Employment Type: Full time

Job Function: People, HR & Talent

Seniority: Manager level

Key Responsibilities

•Lead the design and delivery of global people operations frameworks, policies, processes, and service standards across the employee lifecycle.
•Own and continuously improve core people operations processes including onboarding, employee changes, offboarding, document management, case management and policy administration.
•Ensure people operations practices are globally aligned, locally compliant, well-governed, and scalable across existing and new markets.
•Partner with Legal, Finance, Payroll, IT and senior People stakeholders to manage risk, strengthen controls and improve operational effectiveness.
•Drive HR systems optimization, data quality, reporting capability, AI workflow automation, and the effective use of people technology.

Pay and Benefits

Perks:Remote WorkHealth InsuranceAnnual BonusBirthdayTech Gear

Key Requirements

•Progressive global HR experience with significant leadership experience in People Operations, shared services and HR operations roles.
•Proven experience designing people metric dashboards and reporting; able to communicate trends clearly.
•Demonstrated success building scalable HR processes, controls, and service delivery models in high-growth, international organizations.
•Strong knowledge of HR operations, lifecycle administration, policy governance, HRIS, data quality and operational risk management.
•Experience across multiple countries with understanding of local employment law, administration requirements and compliance considerations.

Experience:TelecommunicationsFintech

Skills:LeadershipCommunicationStakeholder managementProblem-solvingData-driven

Languages:English

Tech Stack:HRISAIData analyticsDashboardsReporting

Company Brief

Optasia

Operates a digital health platform delivering online mental health and therapy services, connecting users with licensed therapists and providing tools for wellbeing, counselling, and remote treatment management to improve access to behavioral healthcare.

Industry: Mental Health

Website

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Optasia

2 months ago

Head of People Operations, Fintech

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Athens

Workplace: Hybrid

Employment Type: Full time

Job Function: People, HR & Talent

Seniority: Manager level

Key Responsibilities

•Lead the design and delivery of global people operations frameworks, policies, processes, and service standards across the employee lifecycle.
•Own and continuously improve core people operations processes including onboarding, employee changes, offboarding, document management, case management and policy administration.
•Ensure people operations practices are globally aligned, locally compliant, well-governed, and scalable across existing and new markets.
•Partner with Legal, Finance, Payroll, IT and senior People stakeholders to manage risk, strengthen controls and improve operational effectiveness.
•Drive HR systems optimization, data quality, reporting capability, AI workflow automation, and the effective use of people technology.

Pay and Benefits

Perks:Remote WorkHealth InsuranceAnnual BonusBirthdayTech Gear

Key Requirements

•Progressive global HR experience with significant leadership experience in People Operations, shared services and HR operations roles.
•Proven experience designing people metric dashboards and reporting; able to communicate trends clearly.
•Demonstrated success building scalable HR processes, controls, and service delivery models in high-growth, international organizations.
•Strong knowledge of HR operations, lifecycle administration, policy governance, HRIS, data quality and operational risk management.
•Experience across multiple countries with understanding of local employment law, administration requirements and compliance considerations.

Experience:TelecommunicationsFintech

Skills:LeadershipCommunicationStakeholder managementProblem-solvingData-driven

Languages:English

Tech Stack:HRISAIData analyticsDashboardsReporting

Company Brief

Optasia

Industry: Mental Health

Website