Installation Manager - Appliances

Ferguson
United States
Workplace: OnsiteFull timeUSD 5,434.2 - 11,839.3 monthlyFunction: Program & Project Management (PMO)Experience: 5+ yearsSkills: ["Customer service","Attention to detail","Integrity","Interpersonal skills","Prioritization"]

Lead appliance installation operations by managing installation technicians and coordinators, coordinating delivery and install work, and ensuring accurate documentation and quality checks. Support sales by securing new business, working across appliances/cabinets/lighting KOBs, and managing vendor relationships. Plan and schedule installation activities to meet timelines, resolve installation issues, and represent associate concerns and program guidance in leadership meetings.

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FursaFursa
Ferguson
Ferguson
1 week ago

Installation Manager - Appliances

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead appliance installation operations by managing installation technicians and coordinators, coordinating delivery and install work, and ensuring accurate documentation and quality checks. Support sales by securing new business, working across appliances/cabinets/lighting KOBs, and managing vendor relationships. Plan and schedule installation activities to meet timelines, resolve installation issues, and represent associate concerns and program guidance in leadership meetings.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Provide leadership for customer-facing associates and branch installation functions.
  • •Direct 6-12 installation technicians and installation coordinators and lead appliance install work.
  • •Plan, schedule, or coordinate installation project activities to meet timelines and documentation requirements.
  • •Manage vendor relationships regarding pricing and products, and lead outside contractors for sub-contracted projects.
  • •Perform quality checks, verify installation paperwork/documentation accuracy, and manage installation issues and resolutions.

Pay and Benefits

Salary: USD 5,434.2 - 11,839.3 monthly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kPaid Parental

Key Requirements

  • •5 years experience preferred with duties in routing, scheduling, or appliance installation, or 5 years installing appliances as a lead.
  • •Demonstrated experience using standard hand tools, electric tools, and motorized/manual lifting devices.
  • •Strong customer service skills with attention to detail, integrity, and professionalism.
  • •Ability to improve system efficiencies and business practices while focusing on quality.
  • •Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and strong interpersonal/prioritization skills.
Experience:5+ yearsAppliance installationRoutingSchedulingOperations
Skills:Customer serviceAttention to detailIntegrityInterpersonal skillsPrioritization
Tech Stack:Microsoft OfficeExcelWordPowerPointOutlook

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn