Assistant Vice President - Placement Operations & Governance

Aon
Kuala Lumpur
Workplace: HybridFull timeFunction: Executive & General ManagementSkills: ["Process discipline","Documentation","Control","Data quality","Problem-solving","Continuous improvement","Workflow management"]

Strengthen placement administration and operational controls for complex insurance and reinsurance portfolios. You’ll manage end-to-end workflows, track placement documents and processing status, maintain compliant documentation and audit trails, and coordinate hand-offs across brokers, client-service teams, and Finance. The role also includes setting and monitoring service levels and turnaround times, identifying bottlenecks, and driving workflow simplification, standardization, and automation through dashboards and management reporting.

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FursaFursa
Aon
Aon
1 day ago

Assistant Vice President - Placement Operations & Governance

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Strengthen placement administration and operational controls for complex insurance and reinsurance portfolios. You’ll manage end-to-end workflows, track placement documents and processing status, maintain compliant documentation and audit trails, and coordinate hand-offs across brokers, client-service teams, and Finance. The role also includes setting and monitoring service levels and turnaround times, identifying bottlenecks, and driving workflow simplification, standardization, and automation through dashboards and management reporting.
Location: Kuala Lumpur
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Sr. Director level

Key Responsibilities

  • •Manage and improve end-to-end placement administration and operational workflows.
  • •Track quotations, slips, endorsements, evidence of cover, and other placement documentation.
  • •Monitor premium, invoicing, closing, and processing status; drive timely follow-up.
  • •Maintain accurate documentation, data integrity, compliance records, and audit trails.
  • •Establish and monitor operational service level agreements and turnaround times; identify bottlenecks and implement corrective actions.

Key Requirements

  • •Strong experience in insurance or reinsurance operations, broking support, placement administration, underwriting operations, or a related operational environment.
  • •Excellent process, documentation, control, and data-quality discipline.
  • •Experience managing high-volume, deadline-sensitive workflows.
  • •Strong problem-solving and continuous-improvement capability.
  • •Experience with workflow systems, automation, dashboards, or process transformation is advantageous.
Experience:InsuranceReinsuranceBrokingOperational excellenceEnergy insurance
Skills:Process disciplineDocumentationControlData qualityProblem-solvingContinuous improvementWorkflow management
Languages:English
Tech Stack:DashboardsAutomationWorkflow systemsOperational dashboards

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
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