Sony Interactive Entertainment

1 month ago

IT Applications Administrator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Operate and optimize Microsoft 365 and identity services at enterprise scale. Provide hands-on ITSM-aligned support, drive automation, and improve platform health across Entra ID, Exchange Online, SharePoint Online, Teams, and OneDrive, balancing reactive incident response with proactive improvements in a structured IT service environment.

Location: Dublin

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Manage daily administration and operational support for Microsoft 365 and Entra ID services.
•Triage and resolve incidents and service requests across identity, messaging, collaboration, and access platforms.
•Perform root cause analysis and implement long-term remediation to reduce recurring issues and technical debt.
•Manage identity lifecycle processes, RBAC, privileged role governance, Conditional Access, MFA, and authentication policies.
•Troubleshoot authentication and access issues using Entra ID audit and sign-in logs.

Key Requirements

•5+ years of hands-on experience coordinating Microsoft 365 and identity platforms in an enterprise environment.
•Solid operational knowledge of Microsoft Entra ID and Exchange Online.
•Experience supporting enterprise IT service operations using ITSM platforms (e.g., ServiceNow, Jira Service Desk), with understanding of SLAs, incident management, and reporting.
•Direct involvement in handling Entra ID application registrations and Microsoft Graph integrations, including delegated as opposed to application permission models.
•Proficient in PowerShell scripting for managing Microsoft 365 environments.

Experience:5+ yearsMicrosoft 365Entra IDExchange OnlineITSMPowerShell

Skills:Problem-solvingCommunicationCollaborationAnalytical thinking

Languages:English

Tech Stack:Microsoft Entra IDExchange OnlineSharePoint OnlineTeamsOneDrivePowerShellMicrosoft GraphServiceNowJira Service Management

Company Brief

Sony Interactive Entertainment

Develops and publishes PlayStation hardware, software, and digital services, operating the PlayStation platform and ecosystem for gaming, entertainment, and network services worldwide.

Industry: Gaming

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: San Mateo, United States

Founded: 1993

Website LinkedIn

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Sony Interactive Entertainment

1 month ago

IT Applications Administrator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Dublin

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Manage daily administration and operational support for Microsoft 365 and Entra ID services.
•Triage and resolve incidents and service requests across identity, messaging, collaboration, and access platforms.
•Perform root cause analysis and implement long-term remediation to reduce recurring issues and technical debt.
•Manage identity lifecycle processes, RBAC, privileged role governance, Conditional Access, MFA, and authentication policies.
•Troubleshoot authentication and access issues using Entra ID audit and sign-in logs.

Key Requirements

•5+ years of hands-on experience coordinating Microsoft 365 and identity platforms in an enterprise environment.
•Solid operational knowledge of Microsoft Entra ID and Exchange Online.
•Experience supporting enterprise IT service operations using ITSM platforms (e.g., ServiceNow, Jira Service Desk), with understanding of SLAs, incident management, and reporting.
•Direct involvement in handling Entra ID application registrations and Microsoft Graph integrations, including delegated as opposed to application permission models.
•Proficient in PowerShell scripting for managing Microsoft 365 environments.

Experience:5+ yearsMicrosoft 365Entra IDExchange OnlineITSMPowerShell

Skills:Problem-solvingCommunicationCollaborationAnalytical thinking

Languages:English

Tech Stack:Microsoft Entra IDExchange OnlineSharePoint OnlineTeamsOneDrivePowerShellMicrosoft GraphServiceNowJira Service Management

Company Brief

Sony Interactive Entertainment

Develops and publishes PlayStation hardware, software, and digital services, operating the PlayStation platform and ecosystem for gaming, entertainment, and network services worldwide.

Industry: Gaming

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: San Mateo, United States

Founded: 1993

Website LinkedIn