Burberry

1 month ago

Fixed-Term Contract Service Lead | HR Ogilvy Montreal

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Oversee daily floor operations and motivate the sales team to deliver Burberry’s high-value customer experiences. Coach staff, drive sales/d KPIs, manage client flow, and collaborate with teammates to ensure the Burberry Experience is consistent across interactions and trainings.

Location: Montreal

Workplace: Onsite

Employment Type: Contract

Job Function: People, HR & Talent

Seniority: Manager level

Key Responsibilities

•Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable.
•Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs
•Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies.

Key Requirements

•1-2 years of supervisory or management experience in retail sales
•Advanced knowledge of POS systems
•Experience with Apple mobile devices and comfort with digital tools
•Strong coaching and feedback skills with a track record of developing employees
•Ability to supervise and motivate a sales team to deliver high-value customer experiences

Experience:1-2 yearsRetailLuxuryFashion

Skills:LeadershipCoachingCustomer serviceCommunicationProblem-solving

Tech Stack:POS systemApple mobile devicesDigital tools

Company Brief

Burberry

British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1856

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Burberry

1 month ago

Fixed-Term Contract Service Lead | HR Ogilvy Montreal

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Montreal

Workplace: Onsite

Employment Type: Contract

Job Function: People, HR & Talent

Seniority: Manager level

Key Responsibilities

•Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable.
•Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs
•Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies.

Key Requirements

•1-2 years of supervisory or management experience in retail sales
•Advanced knowledge of POS systems
•Experience with Apple mobile devices and comfort with digital tools
•Strong coaching and feedback skills with a track record of developing employees
•Ability to supervise and motivate a sales team to deliver high-value customer experiences

Experience:1-2 yearsRetailLuxuryFashion

Skills:LeadershipCoachingCustomer serviceCommunicationProblem-solving

Tech Stack:POS systemApple mobile devicesDigital tools

Company Brief

Burberry

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1856

Website LinkedIn